State & Federal Regulations
The Lease Agreement
Know Your Notices
Safety First
Hanes Culture & History
100
A landlord with new white carpeting must accept and cannot charge an additional deposit to Steve who has a medically prescribed dog for his depression.
What is the Americans with Disabilities Act
100
The clause that states: A resident who disconnects these essential services due to non-payment is committing a material breach of the lease.
What are utilities (such as gas, electric, water, sewer, or trash)?
100
The property manager sends Mary this notice when her boyfriend is arrested for having illegal drugs in the unit.
What is Cure or Quit
100
Can result in a workplace incident
What is a Hazard
100
In what year was HP founded in Southern California?
What is 1969?
200
An adverse action letter must be sent when a prospective resident is approved for a rental unit, but with an increased deposit.
What is Fair Credit Reporting Act
200
This clause requires the resident to ventilate the rental unit to reduce humidity.
What is Mold (clause 35)
200
The property manager uses this notice on the 4th of the month when a resident has made a verbal promise to pay on the 15th of the month.
What is the Pay or Quit
200
The control and elimination of recognized hazards, promoting wellness of associates, a continuous process of anticipating, identifying, designing, implementing and evaluation of risk-reduction.
What is a safety program
200
This value means actively guiding and supporting team members in their growth.
What is mentorship?
300
When advertising you cannot list a rental unit as "perfect for mature individual" or "walk to shopping".
What is Fair Housing
300
Name two specific reasons the landlord may legally deduct money from a resident’s security deposit under the lease terms.
What are (1) unpaid rent and (2) repairing damages beyond ordinary wear and tear?
(Other acceptable answers include cleaning costs to return unit to move-in cleanliness, or replacement of property not returned.)
300
This is the second notice delivered when a tenant has parked their inoperable vehicle on the lawn this year.
What is a Final 3-Day Cure or Quit
300
Minimum safety standards for workplaces.
What are OSHA standards
300
HP's operations focus on maximizing the 5P's of real estate.
What are Personnel, Product, Price, Promotion, and Profits?
400
Under federal law, landlords must provide tenants with a lead-based paint disclosure for residential properties built before this year.
What is 1978?
400
List two violations that the lease automatically defines as a material breach that could lead to termination.
What is (1) unauthorized subletting and (2) engaging in criminal activity?
(Other accepted answers: nonpayment of rent, unauthorized pet presence, refusal to allow landlord lawful entry, smoking violations, or storage of prohibited items.)
400
This notice provides for the tenancy to terminate in no less than 18 days.
What is a Notice of Belief of Abandonment.
400
Employers can be cited by OSHA for failure to provide employee safety training.
True
400
This value involves using imagination and resourcefulness to solve problems and improve processes.
What is creativity?
500
California law provides that after all the tenants have continuously and lawfully occupied the property for 12 months or more or at least one of the tenants has continuously and lawfully occupied the property for 24 months or more, a landlord must provide a statement of cause in any notice to terminate a tenancy.
What is AB 1482
500
According to the HP lease and California law, if a resident refuses to allow lawful entry for inspections, repairs, or other authorized purposes after proper notice, what two consequences can occur under the lease?
(Name both the lease and legal consequences.)
What is:
It is considered a material breach of the lease, allowing the landlord to terminate the tenancy.
It is a violation of California law, specifically breaching Civil Code entry requirements, which can independently justify eviction proceedings.
500
This notice is used when a tenant is nearing the end of their lease and has been a problem.
What is the Non-Renewal Notice* if less than 12 months of occupancy, otherwise call KTS
500
Identify two hazard categories?
Ergonomic (body-backs-bending)
Chemical (concrete burns/splash)
500
This building is the first community of the current HP portfolio with the most tenured supervisor.
What is Flamingo Apartments and Ana?