HELPLINE
WHAT IS SENSITIVE PPI?
WHAT IS.......SSN(FULL OR LAST FOUR), DOB, EFT ACCOUNT NUMBERS, DRIVER LICENSE, STATE PASSPORT ID NUMBERS
CAN AN APPLICANT REGISTER A P.O. BOX FOR ASSISTANCE?
WHAT IS.... NO
WHEN PROCESSING LER FOR AR WHAT ARE THE AMOUNT OF DAYS FOR OVERLAP?
WHAT IS.. SEVEN DAYS ( ONE WEEK)
WHAT IS THE WEIGHTED PERCENTAGE FOR GOAL 1 AND GOAL 2
WHAT IS GOAL 1 75%
WHAT IS GOAL 2 25%
WHAT IS THE HOLD POLICY TIME LIMIT?
WHAT IS 2 MINUTES
WHAT IS GENERAL PPI?
WHAT IS .... NAME, EMAIL ADDRESS, HOME ADDRESS (CURRENT AND MAILING), DAMAGE ADDRESS, PHONE NUMBER, EFT ROUTING NUMBER
CAN A COMMENT BE DELETED OR EDITED FROM A REGISTRATION?
WHAT IS... NO
WHO MAY GET HOME REPAIR ASSISTANCE?
WHAT IS .... OWERS WHOS PRE-DISASTER PRIMARY RESIDENCE ALSO KNOWN AS DDA, IS DAMAGED DWELLING ADDRESS UNINHABITABLE OR INSFAE AS A RESULT OF A PRESIDENTIALLY =DECLARED DISASTER AND THE REPAIR NEEDS ARE NOT PROVIDED BY OR AVAILABLE FROM ANOTHER SOURCE , SUCH AS INSURANCE .
WHAT IS THE TOTAL AMOUNT OF QC'S TO OBTAIN REQUIRED BODY OF WORK ?
WHAT IS .... 18
HOW OLD IS FEMA?
WHAT IS.. 60 YEARS OLD
WHAT IS THE TIME FRAME THAT AN APPLICANT WILL BE CONTACTED FROM ROAD OR BRIDGE DAMAGE AFTER THE FIRST INSPECTION?
WHAT IS... WITHIN 14 DAYS ( TWO WEEKS)
CAN PRE POPULATED FIELD INFORMATION BE SHARED WITH THE APPLICANT?
WHAT IS... NO
WHAT IS ... $800.00
TRUE OR FALSE WHEN YOU ACHIEVE 99% OR HIGHER FOR GOAL 2 YOU WILL ACHIEVE EXPECTATION
WHAT IS .... FALSE
WHO IS THE CHIEF OF APPLICANT PROCESS SERVICE (APS)
WHO IS .... ROBERT GUNTER
WHAT IS NEEDED ON A WRITTEN REQUEST FOR A COPY OF YOUR FILE?
WHAT IS.... FULL NAME, DATE AND PLACE OF BIRTH, CURRENT ADDRESS( MAILING OR DAMAGED), SIGNATURE ( NOTARIZED OR INCLUDED STATEMENT)
LATE APPLICATIONS CAN BE FILED WITHIN HOW MANY DAYS PASS THE APPLICATION FILING DEADLINE?
WHAT IS ... 60 DAYS
FOR PERSONAL PROPERTY ASSISTANCE WHAT ARE THE VERIFICATION REQUIRMENTS AUTO-DETERMINED BY BUSINESS RULES
WHAT IS .... IDENTITY VERIFICATION
HOMEOWNER INSURANCE (OWNER)
RENTER INSURANCE (RENTER)
OCCUPANCY (NOT REQUIRED FOR PP STORED AWAY FROM THE PRIMARY RESIDENCE )
WHAT IS A PAR?
WHAT IS .... PERFORMANCE ADJUSTMENT REQUEST
WHAT ARE FEMA CORE VALUES
WHAT IS .... COMPASSION , FAIRNESS, INTEGRITY AND RESPECT
WHAT IS THE ADDRESS TO RETURN CHECK/FUNDS?
WHAT IS... DEPARTMENT OF THE TREASURY ATTN: TREASURY CHECK RETURN P.O. BOX 51318 PHILADELPHIA PA 19115
WHEN NOT TO CREATE A NEW REGISTRATION?
IF A CALLER CAN NOT PROVIDE ONE SSN FOR EITHER THE APPLICANT, CO APPLICANT, OR APPLICANT DEPENDENT CHILD.
WHAT ARE ELIGIBLE EXPENSES THAT REQUIRE OWNERSHIP VERIFICATION?
WHAT IS ... HOME REPAIR ASSISTANCE
HOME REPLACEMENT ASSISTANCE
OR PERMANENT HOUSING CONSTRUCTION
WHAT ARE THE 5 CORE COMPETENCIES
WHAT IS .... Communication, Customer Service, REPRESENTING THE AGENCY, TEAMWORK AND COOPERATION, TECHNICAL PROFICIENCY
WE PROVIDE HELP TO OUR DISASTER SURVIVORS WHEN?
WHAT IS .... BEFORE, DURING AND AFTER DISASTER