Outpatient/ Group
Staff Questions
Coping Skills
facts about recovery
Recovery Slang
100

Where do you check in for group?

PCA desk/ Front desk

100

If you need a bus pass, psych appointment, or are completing an intake you see these staff members.

Darrell, Caretha, Armenay (Front Desk)

100

Going for a walk, stretching, or working out are examples of this type of healthy coping skill that helps release stress chemicals in the body.

Exercise

100

This organ begins to heal within days of stopping alcohol use

Liver

100

Being free from using mind altering substances 

clean, sober. 

200

How many groups can you attend per week?

As many as possible

200

This person helps keep the building safe

Security guard (Sean, Danny, Nate, Ebony)

200

Writing down your thoughts and feelings in a notebook to process emotions and reflect on recovery.

Journaling

200

Exercise can boost this “feel-good” chemical in the brain

Dopamine

200

A person who guides another person through recovery, often in 12-step programs

sponsor

300
What is the only group offered which requires a specific population?

IOP Check in/ IOP

300

Who is our employed Recovery Coach?

Jamie

300

This coping strategy involves avoiding a craving by doing another activity like cleaning, calling a friend, or watching a show.

Distraction
300

This simple activity can lower stress and is something you do every day, even without thinking

Breathing

300

This refers to anything that increases the likelihood of using again.

trigger

400

Which group is run by Henry and includes a gift

Gardening in Recovery

400

If you need to get mental health medications prescribed, who would you set an appointment with?

Doctors, APRNs, prescribers

400

This coping technique suggests that cravings usually pass if you wait about 15–30 minutes without acting on them.

urge surfing or waiting out a craving

400

In some animal studies, this everyday substance activated the brain’s reward system even more strongly than cocaine, sparking debate about its addictive potential.

Sugar

400

This term describes rebuilding a structured, healthy daily schedule in recovery.


routine

500

How many groups does the access center offer daily?

9 or 10

500

If you need help with employment resources who should you seek out?

Vocational team, AVS, Andrea

500

This coping skill involves focusing your attention on the present moment without judging your thoughts or feelings.

mindfulness

500

This phrase describes learning to laugh at yourself as part of recovery growth

Humility

500

This slang term refers to minimizing or justifying substance use despite consequences.

Denial