Guidelines & Procedures
Schedules
Paperwork
Surveillance
Customer Service
200

Patrons are expected to do this with soap before entering the pools.

Shower

200

The system we use to submit, publish, and view work schedules.

WhenToWork

200

This form is used to submit maintenance requests.

Tracer

200

In order to properly scan, a lifeguard's ____ and ____ must be moving.

Head & eyes

200

When a patron breaks a rule, we try to ____ them.

Educate

400

This type of clothing isn't permitted in the pools because it clogs the filtration system.

Cotton

400

You can post shifts you need to drop or pick up shifts from other people here.

Tradeboard

400

This form has four categories: Near Miss, Incident, Accident, and Misconduct.

Risk Management Report

400

This alliterative phrase may be fun, but it distracts your teammates from their job duties.

Tower talk
600

Children who have not passed the swim test may not go in water deeper than this without a parent or a life jacket.

Shoulder-depth

600

When submitting your availability, you can use these two types of preferences.

Weekly & date-specific

600

Oops! Mat tripped over a rescue tube and bumped his head. He may be eligible for this, if he submits the right paperwork.

Worker's compensation

600

You should be able to scan all areas of your zone within this time frame.

30 seconds

800

Staff members are expected to abide by the policies and procedures set forth in these documents.

Position handbooks

800

Schedule availability for lifeguards is due by this day each month.

15th

800
You can give your teammates these when they do something awesome.

Positive Points

800

If you feel yourself getting drowsy while sitting, you can do this to wake up.

Stand or rove (either answer is acceptable)

1000

If you cannot work a shift that you are assigned, you are required to notify these people.

Head Lifeguard & Facility Manager

1000

Forgot to clock in? You need to submit this if you want to be paid!

Timesheet Correction Form

1000

When roving, it's important to make sure that you never do this.

Turn your back to the pool