Receivables
What does the term "receivable" refer to?
What is an amount due from an individual or company.
To who do we communicate that we are done with month end close?
What is our AR Resource and Team
Where can we find invoices, and rebill/reprint them?
What is the Batch History
What is a great first form of communication to reach a payor?
What is call or E-mail the payor
What is the first information reported on the Aging Report?
What is the report date
What do we need before running a credit card for a payor?
What is Credit Authorization
What was the write-off deadline for the month of November?
What is November 24th
Where do we validate our completed trips before billing?
What is the Billing Workflow
What is the first step in the Collections Guide folder (after the step by step PDF)
What is Collection Letter #1
What side of the report (left/right) does it list the payors, based on default settings?
What is the left side
What is a return of money to the payor's card? We may dispute these.
(-Without us doing it)
What is a Chargeback?
What is the last step in making sure the Cash Log is ready for close?
What is reconciling the Cash Log.
Where do we post our payments?
What is Batch Credits.
What do you do when a payor will not pay on time?
What is use collection process.
Does the Aging Report have the total amount due from the trips balances from all locations?
What is yes
Where do we submit refunds/write-offs?
What is Ultimus?
What is the account where we post any money that we don't have anywhere else to post?/ That we clear at the end of every month.
What is the Cash Clearing Account
Where do we find our payors, and their lists of current balances due in categories by date/bucket?
What is the Aging Report.
There is a great new tool that we just received in a recent meeting, used during the collection process. It is in the Ar Training > Collection Process folder, what is this new training tool? (Its a PDF)
What is "Asset Searches- Training"
Who is responsible for completing routine aging reviews, to determine collection actions to be taken on accounts?
What is the ED and AR Specialist
Name three main tasks of an AR Specialist:
What is processing Refunds/Write- Offs
What is posting recieved money
What is reconciling money
What is being main contact for billing/AR issues
What is etc
Where do we review to make sure all $0.00 pay remits have been completed?
What is Optum.
Where do we begin our billing process once we are finished validating and reviewing validated trips?
What is the Billing Dashboard
What Log can we use to catch mistakes in our patients trips during the validation process?
The Revenue Review Log
The last category is "Over ___"
What is Over 546