ARC Annual Data
The most utilized CTI for ARC in 2025
Pack Station Request (7.1k)
This popular plant associated with Christmas is actually a parasite
Mistletoe
Michael
The name of the town in "How the Grinch Stole Christmas"
Whoville
The longest tenured ARC specialist(s) joined the team during which year
2021
The stakeholder (person) involved in almost 3% of tickets in 2025 for ARC.
Kenny McGrady (CPEX)
This popular Christmas song was written during a wintertime heat wave
Let it Snow
Jakari/Travis
This Christmas movie features a young boy defending his house from burglars
Home Alone
The amount of first-time ARC Specialist onboarded in 2025
7
The amount of oncall escalations in 2025 (within 500)
4k
Before modern advertisements, this color was the original for Santa's Suit
Green
The only ARC PM who is a middle child
Martha
The main character's name in the movie Elf
Buddy
The Specialist with the most unique tickets worked on
Luis "loso" Juarez
The quantity of tickets created within ARC Resolver Groups in 2025? (nearest 5k increment)
35k tickets
The country that started the tradition of Christmas Trees
Germany
The PM who started their Amazon career at IND5.
Andy
The Highest-Grossing Christmas Movie of all time
The Grinch
The Specialist Team supported these 3 ARS launches in person in 2025
PDX8, DAB2, and ORF4
This week # was the highest resolutions from ARC in 2025, topping over 1.1k resolutions
Week 48
The year Coca-Cola first featured Santa Clause in an advertisement
1931
The two PM's who's first job was a Camp Counselor
Ash/Martha
The store that hired Kris Kringle as Santa in "Miracle on 34th Street"
Macy's
The cumulative tenure of the ARC specialist team (including SSD)
305 Years