Configurations
This is required daily at your EOS.
EOS Wash
The nanny drops at 16:00 and On-Calls are not clocked in yet
Q: What should you do?
Acknowledge and follow up on tickets to ensure we are following standard work
ARC was named after Arcomano, former ARC STL.
True or False
False. ARC stands for Amazon Research and Configurations
The two PRIMARY teams ARC composes of are ___ and ___.
Configuration Specialists and Data Analysts
Specialist create categories in this UI.
Categorization Configurations
https://categorization.na.picking.aft.a2z.com/fulfillment-centre
This is required for every ticket for the duration of the on-boarding/training.
Double Verification
This is what you should do if a SEV1 triggers.
Page Leadership immediately.
The year ARC had 8 total Configuration Specialists.
2020!
Up until August of 2020.
_____ owns updating/creating SOP Wikis.
TDC
Max Number of Machines gets updated here.
Autoflow>DME>Autosort
https://autoflow-cascade-na.amazon.com/CMH1/configurations/
These are the 2 links you will reference with every ticket.
For the duration of the six week training, you are sent a verification that you are not comfortable with.
Q: What should you do?
Do not verify the configuration. Work side by side with actioning specialist and verifier to seek understanding.
Prior to SSPOT, what website was used for schedule adjustments?
LSS (FC Labor Schedule Website)
_______ is REQUIRED for all training specialists for the entirety of On Floor Training.
Double Verification
1) SlamOps SLAM pad
2) Updating PSET Printer Times
3) SLAM Pad Time - Coral Call
4) Pick To Truck
What are the 3 exceptions to FIFO?
ARC Priorities
SEV Events or potential SEV events
Future-dated tickets
A site drops a ticket requesting an OB schedule change for Day shift with a Go-Live date of 05/20/2024 05:00 PST
Q: When should this ticket be actioned?
Prior to 05/20 and before Day shifts SOS
* Schedules cannot be adjusted during an ongoing shift
The leadership member who was the first ARC specialist ever to accept his offer letter.
Bonus: 400 points
Q: The leadership member who caused the first SEV2.
Patrick Hunt
Patrick Hunt is one of the original founding ARC members!
Bonus: Patrick Hunt
______ will be the first ones to be answering escalations from FC's.
ARC ON CALL/NANNY