UM/UIM
Uninsured Motorist / Underinsured Motorist
What does UM/UIM stand for?
Clearance
What is the starting point of a submission?
A prominent notice on the employer's premises to access coverage in the event of an injury.
What is a Posting Notice?
Rate and quote policy renewals and endorsements
What is the service Auto Rating provides?
Provides letter with claim information and coverage
What is the service HC Credentialing provides?
6
How many members are on the UM/UIM Team?
15
How many business units does Clearance Support?
4
How many members are on the Posting Notice Team?
6
How many members are on the Auto Rating Team?
4
How many members are on the HC Credentialing Team?
Business Units and External Customers (Insureds)
Who are the UM/UIM customers?
Accuracy & Timeliness
What traits ensure the quality of Clearance Submissions?
Paper weight, color of notice, size and number of pages
What are some requirements for a Posting Notice?
DMV and UM/UIM
What service areas does Auto Rating associate with?
Practioners/Medical Facilities
Who are the customers for HC Credentialing?
Return Rates (90%)
What is a success story for UM/UIM?
Automation
What is a goal for the Clearance Team?
Certificate of NY State WC Insurance Coverage
What is a C105.2?
E&S Casualty
Who are the customers for Auto Rating?
The offshore teams ability to respond and complete 98% of the requests.
What is a success story for the HC Credentialing Team?
UM/UIM, PIP, MedPay Forms
What Forms/Packets are sent to the Insured for Signatures?
'Gateway' to becoming a policy.
What is a submission?
Fergtech, Timeliness, Accuracy, offshore/onshore working together
What are the success stories for Posting Notices?
Achieve SLA, high quality, import functionality
What are the success stories in Auto Rating?
Synchronized process and broadened knowledge
What are HC Credentialing goals for 2021?