Sales Tools
When recording a video for a customer, it is best to record in this orientation.
Landscape
Before a customer can test drive one of our vehicles, their salesperson must fill our this form.
Demonstration Permit, Demo Form, Test Drive Form
Many modern vehicles allow passengers to change this according to their mood.
Ambient Lighting
This type of "close" asks a customer whether the vehicle will be registered in one name or two, rather than asking if they want to buy it.
Assumptive Close
This "mode" allows you to turn your Tesla into a huge bluetooth speaker.
Boombox mode
Co-Video, at it's core, is a tool to help you _ _ _ _ _ _ with more customers.
engage, connect
This item should not be in a vehicle while on a test drive.
Lock Box
Ram trucks can come equipped with this feature, allowing the owner to securely store their possessions.
RamBox
This "close" reminds the customer of the features and benefits they already said were important to them before asking them to proceed with the purchase.
All Teslas produced after this year come standard with Automatic Emergency Braking, Forward Collision Warning and other active safety features.
A: 2012
B: 2014
C: 2017
B: 2014
This sales tool allows us to see when a customer interacts with vehicle information and even how much time they spend on various information sections.
iPacket
When an out-of-town customer is paying cash, this is the preferred payment method.
Wire Transfer
This luxury feature gently snugs doors if they are not properly latched.
Soft-close doors
Scenario: You present your customer with the Instant Cash Offer for their trade in. They want more. A professional salesperson secures a __________ before presenting the offer to the desk manager.
commitment
This technology replaced radar and ultrasonic sensors as Tesla's primary driver assistance platform.
Tesla Vision
Kelley Blue Book is one of the foremost authorities for vehicle valuation on the planet. They have been operating since what year?
A:1932 B:1945 C:1926 D:1924
C: 1926
When can an employee purchase a retail vehicle at ACV?
When it has been in inventory more than 60 days.
Many newer Hyundai and Kia vehicles can be moved forward or backward using only the key fob thanks to this feature.
Remote Smart Parking Assist
Since negotiations are expected, they do not need to be _______________ or _________. (you only need one answer to be correct)
confrontational or stressful
This safety feature alerts other drivers during heavy braking by gradually increasing brake light brightness.
Dynamic Braking
This man pioneered the philosophy of Velocity Management, which he later turned into a sales tool called vAuto (Provision).
Dale Pollak
We have multiple scenarios in which we will hold a vehicle for a customer. 3 to be exact. Name all 3.
Inbound Customer, Finance Hold, Non-Refundable Deposit
Introduced in 2018 this Honda feature allows parents to speak to rear passengers through the vehicle's speakers.
Cabin Talk
During fact finding, these two types of questions are essential.
Either/Or & Investigative
Teslas utilize interior cameras to ensure the driver is still paying attention to what's happening while FSD is active. What "managerial" term do they use to describe this feature?
Supervised