Ivy
At Amazon, what is the ideal size for a team to maximize productivity and velocity?
2-pizza team
What tool is helpful for identifying potential successors in a succession plan?
Rise
What are the 4 phases of Org Design Process (as outlined on the wiki)?
Identify, Inspect, Iterate, Implement
Why is org design important (as defined in the Org Design Essentials document)?
Well-designed organizations maximize the VALUE Amazon delivers to its CUSTOMERS, drives OWNERSHIP, accelerates quality DECISION-MAKING, and helps maintain a DAY 1 culture.
80% of Manager of Managers (MoM) should have how many direct reports?
At least 6
What is the name of the org design tool that helps make org design modeling easier?
Blueprint
Which of the following sources of data could you consider during Identify Phase of Org Design?
A) 3YP docs; B) OP1 docs; C) QBRs; D) Leader 1:1s; E) Roundtable feedback
All of them
What is a negative consequence to over-indexing on bias for action during the implementation phase?
A) None, we are Amazon, we move fast; B) Can create confusion and churn; C) It can lead to inequities in compensation; D) both B & C
B) Can create confusion and churn
When determining the number of directs for Span counts, what roles would not be counted?
Administrative roles (such as EA) and Interns
In Amy Kates LinkedIn Learning training on org design, what does she say is the biggest mistake leaders make when designing their organization?
Design around people
Name one Org Design Tenet (as found in the Stores wiki page)?
1 Build and adjust with the long term in mind. Org design creates room for us to invent on behalf of customers and execute on big ideas.
2 Org designs optimize for high-velocity decisions. Good org design empowers leaders to be owners and push decision-making as close to the customer as possible.
3 Design an organization holistically. A good org design starts with the business strategy and covers both org structures and operating models.
4 No one org design is right for all situations. Be clear on the specific business problem(s) you are trying to solve, and make thoughtful trade-offs when considering org design alternatives. Adjust your org design as you learn what works and what doesn't work.
5 Org design impacts people, process, and partners. Identify and plan for the intentional and unintentional impacts of changing the org design, and communicate often.
6 Find the simplest solution. Introducing new mechanisms or ways of working can produce more impactful results faster than changing organizational structures.
How does the scoring technique help you with deciding which option to choose from?
A) Makes me feel more Amazonian to use data to make decisions; B) It inspires me just like the movie Moneyball; C) Gives a quantifiable, value-weighted approach to decision making; D) Not sure, Jared tells me it's good
C) Gives a quantifiable, value-weighted approach to decision making;
According to Ivy, why do we want to minimize layers and keep a flat org structure?
So we can be more nimble, make high-velocity decisions, stay as close to the customer as possible and preserve our Day 1 Culture
What Leadership Conference is FTR hosting next week in Nashville?
VetX
What is the name of the phase where you create and evaluate org design options ?
Phase 3 (Iterate)
Name 1 of the 3 different Root Cause Analysis Techniques identified on the RCA Techniques Worksheet?
Fishbone, 5 Why's, Interview/Thematic (Affinity)
According to Ivy, name 2 of the 7 reasons why MoMs would have fewer than 6 reports?
Specialized Expertise, Geography/Location, Dotted Lines/Compliance, New to Role, Emerging Org, Planned Re-org, Other intentional decision
Jay Galbraith's Star Model gives a holistic view to org design. What is the first step in his model: People, Structure, Strategy, Rewards, or Process?
Strategy
Name two of the five resources recommended on the Change Management and Communications Quickstart Guide to have a successful lasting change?
A) Stakeholder Analysis; B) Change Impact Analysis; C) Stakeholder Engagement Strategy; D) Communication and Engagement Strategy; E) Knowledge Transfer Strategy
What document is a good resource to reference if your Director wants to quickly combine two organizations due to leader attrition?
Influence High Stakes Org Design Conversations (under Phase 1 page)