1. Working Test Period
2. Labor
3. Reclassifications (GL 226)
4. New Employee Orientation & Benefits
5. SmART HR Scenarios
100

Initial working test periods are typically this long. 

What is six (6) months? 

100

Before issuing a counseling letter or written reprimand, HR should do this first.

What is consult with Labor Relations (if needed)?

100

An employee approaches their manager about reclassification. What is the employee's first required documents?

What is a Duties Questionnaire (DQ/CTHR14) / up to date Master App 

100

New employees must enroll in benefits within this many days.

What is 31 days?

100

A manager tells an employee they will “definitely” be reclassified and announces it to the team before HR review is complete. What is HR’s next step?

What is clarify that reclassification is not guaranteed, reset expectations with the manager, and ensure the formal process is followed before any commitments are made?

200

HR should be notified about performance concerns during an initial working test period within this time timeframe. 

What is within the first 2-3 months? 

200

Coaching does not resolve the issue. What is the next formal step?

What is issuing a counseling letter or letter of expectations?

200

After the DQ is completed and signed by the manager, what system request does HR submit?

What is a UKG Reclassification Review Request/PARF

200

Sick leave accrues at this rate per month.

What is 1.25 days per month?

200

A manager forwards you an email from an employee alleging harassment and says, “Can you handle this?” What is your first step in the intake process?

What is conduct an intake meeting to gather facts?

300

Dropping an employee during an initial WTP requires this type of conference.

What is a Sperl Conference?

300

This is NOT considered discipline but can be referenced later.

What is counseling?

300

Before final approval, which leadership level must review and sign off?

What is HR Leadership?

300

Annual Service Ratings must be issued by this date or they become void.

What is September 30?

300

A manager wants to issue a direct order that an employee gets a certification. What must HR ensure before the direct order is given?

What is confirm the order is reasonable, job-related, and if the agency will cover the time needed to take certification/prepare. 

400

If a WTP is nearing expiration and performance concerns remain, what administrative step must occur before expiration?

What is HR approval of extension or drop?

400

An employee files a formal complaint. Two weeks later, the manager wants to place the employee on a Performance Improvement Plan for previously documented performance concerns. What must HR carefully evaluate before moving forward?

What is ensure performance concerns were documented prior and that the PIP is supported by evidence/ proper procedures taken (coaching, counseling, LOE, etc.) 

400

After HR Leadership approval, what system must the HRG process the action in?

What is CORE-CT?

400

Tier IV employees contribute this percentage to the Defined Benefit component.

What is 5%?

400

An employee begins crying during a performance meeting and mentions feeling overwhelmed and struggling personally. What is the appropriate HR-supported response?

What is pause the performance discussion, assess for leave or accommodation needs, and provide EAP and Benefits &Leaves guidance?

500

If no action is taken before WTP expiration, what happens?

What is the employee attains permanent status?

500

A manager says, “I don’t want to document this yet, let’s see if it fixes itself.” What must HR consider about delaying action in a union environment?

What is delayed documentation may undermine progressive discipline

500

If denied at fiscal or OPM level, what must the manager do next?

What is meet with the employee to explain denial and continue career counseling discussions?

500

Managers may accumulate up to this many days of vacation.

What is 120 days?

500

A supervisor reports that an employee has been arriving late, calling out frequently, and seems disengaged. No documentation exists yet. What structured approach should HR guide the manager through?

What is begin with coaching, document discussions, review attendance policy, and escalate progressively if behavior continues?