Welcome Calls
Insurances
Financing
patient experience
verbiage
100

HOW FAR OUT SHOULD YOUR WELCOME CALLS BE DONE?

WHAT IS 48 HOURS? 

100

WHAT INSURANCES DO WE TAKE?

WHAT IS MOST PPO'S AND SOME DHMO'S

100

WHO HAS NO INTEREST OPTIONS?

WHO IS CARE CREDIT?


100

What do patients scan to leave a google review?

What is the QR code?

100

What is a "bad word" that should not be used to describe periodontal disease?

What is "deep cleaning"?

200

WHY ARE THE WELCOME CALLS IMPORTANT?

WHAT IS CONNECTING WITH THE PATIENT? 

200

WHAT DO WE NEED TO LOCATE INSURANCE ?

WHAT IS MEMBER ID AND INSURANCE NAME?

200

WHO DO WE ACCEPT KLARNA, AFFIRM, OR AFTERPAY?

WHAT IS ALL 3?

200

What can we do to provide excellent patient experience?

What is treat everyone like our mother?

200

What is another term for srp?

What is gum therapy?


300

WHO IS RESPONSIBLE FOR WELCOME CALLS?

WHAT IS THE OM?

300

HOW LONG DOES IT TAKE TO VERIFY INSURANCE THROPUGH MEDUSIND?

WHAT IS 1HR-48 HOURS? 

300

WHAT IS OUR ACCEPTANCE RATE FOR FINANCING?

WHAT IS 90-99%?

300

What can the hygienist remind patients about after their visit?

What is the patient survey?
300

What do we NOT say when presenting oral id?

What is " unfortunately"?

400

WHAT IS THE PURPOSE OF THE WELCOME CALL?

WHAT IS SETTING EXPECTATIONS AND WELCOMING TO PRACTICE?

400

WHAT IS MEDUSIND?

WHAT IS INSURANCE VERIFICATION TEAM? 

400

WHY DO WE USE FINANCING OPTIONS?

WHAT IS TO BREAK DOWN MONTHLY PAYMENTS FOR TREATMENT AND MAKE DENTAL TREATMENT AFFORDABLE? 

400

How can we build our google reviews?

what is 

Each team member get 2 google reviews a week ?

400

What is another word for financing options?

What is "monthly payment options?"


500

WHAT ARE THE 5 KEY POINTS IN YOUR WELCOME CALL?

WHAT IS PATIENT DEMOGRAPHICS, PHARMACY, CHIEF COMPLAINT,LAST DENTAL VISIT, AND INSURANCE? 

500

WHAT DO WE DO WHEN WE RECIEVE INSURANCE INFO FROM PATIENT?

WHAT IS SEND TO MEDUSIND? 
500

WHO DO WE USE FOR FINANCING?

WHAT IS CARE CREDIT, HFD, FORTIVA, AFF, PROCEED FINANCE? 

500

WHAT SCALE IS OUR PX RATED ON?

WHAT IS 1-5 ?

500

How can we present periostom ?

What is an antibiotic that will help maintain and restore gum health?