Can You Repeat That?
Our goal number of calls to make a day
50
When do you charge a Security Deposit?
When sending the Lease.
- A lot of times they are signing late at night and this gives them a chance to go ahead an pay.
If we tour a home and it is absolutely disgusting what do we do?
- take pictures (if possible)
- email the property manager
When going to a home to take marketing photos, what other two things should you try to complete (if we do not have already) while out there?
- Video Tour
- Cubi Casa
The first sentence of your phone call to a guest card should be....
Introducing yourself!
- Qualifying through proof of income
- Roommate matching applicant
Your going to tour a vacant unit - what's the best policy?
Arrive Early to ensure the property is show ready.
- Open blinds, turn on lights, (get ride of dead bugs)
The maximum number of days a property should be listed on Zillow
30 days
It is best to have most of the new guest card inquires called before what time of the day?
2pm
After calling a guest card, you have to leave a voicemail. What steps in that guest card are best to take to ensure everyone is in the loop?
- Text them and record the communication :)
What materials should you bring with you on a Bridgewater tour?
- Availability Sheet
- Leasing Flyer
- Bridgewater Bus Stop Flyer
When taking advertising photos, what are some key things to remember to ensure the home looks "photo worthy?"
- Open Blinds
- Close Toilet Lid