Service Types
What is Zoom.
These are the three types of pricing options Arketa offers.
What is 'pack, subscription and bundle'.
This widget name allows partners to display retail products on their website.
What is 'online shop'.
This report lists all payments that were unsuccessful.
What is the 'Failed Payments' report.
This Settings tab allows partners to edit all 'A to B' emails / texts sent to customers.
What is 'Transactional Emails'.
This feature adds additional 'time' at the end of a service to prevent bookings from taking place.
What is 'buffer time'.
This feature allows for a pricing option's duration/cycle to start on the date of a customer's first booking.
What is 'activate on first use'.
In terms of fonts, we only support fonts (on our widgets) from this tech tycoon.
What are 'Google fonts'.
This report lists all subscriptions currently 'on hold' or 'frozen'.
What is the 'Paused Subscriptions' report.
This Settings page allows partners to set up a feature for help with automated instructor changes.
What is 'Sub Management'.
This is the name of the service type field that dictates what customers see on the front end.
What is 'offering name'.
This field within a pricing option caps the amount sold on the front end.
What is 'Maximum number of purchases'.
This mobile app feature allows partners to highlight specific offerings/pages/deals etc. on the home page of the app.
What is a 'promo card'.
This new reporting feature allows partners to create their own versions of reports and save them.
What are report 'Favorites'.
This Settings tab is where partners verify their domain and sender address for Marketing Suite.
What is 'Email Domain Settings'.
This newer feature allows customers to tack on additional services when booking an appointment.
What are 'appointment add-on's.
This 'checkbox' within a bundle allows for unique (shorter or longer) expiration for bundled packages.
What is 'Sync product expiration with bundle billing cycle'.
This app tab (name) displays communities.
What are 'programs'.
This report shows all of the documented 'arrivals' to the location (think Kisi).
What is the 'Gym Check-ins' report.
This Settings tab allows partners to enable relationships.
What is 'Family Sharing'.
This is the field that acts a 'variable' to input unique information into a transactional email by service type.
What is 'confirmation email body'.
This tab has is not enabled for accounts by default but allows numerous dashboards to collaborate with pricing options / allow booking across different businesses.
What are 'shared' pricing options.
Name two tasks that the embeddable chat can perform on behalf of a customer.
What are:
Book a class
Send a note to the instructor of a booked class
Get information on studio (based on custom FAQs)
Schedule client into class
existing purchase does it in one flow
no purchases, redirect to checkout page
Find upcoming reservations
Cancel upcoming reservations
Cancel subscription (if it can be canceled online)
Buy new intro offers, subscriptions, packages
redirect clients to the payment page
This new filter (name) in all subscription reports will allow partners to see if a customer has a card or bank in their account.
What is 'Has Payment Method?'.
This toggle will allow a partner to mark a customer as 'attended' even is payment has not be taken.
What is 'Allow Check-In for Unpaid Reservations'.