FH Fraud Protection
Industry Fraud
Image Services
ARP Services
100

This service provides a listing of all checks clearing a customer’s account and allows clients to decide what checks to return?

What is Reverse Pos Pay

100

According to the 2025 AFP Payments Fraud Survey, what % of organizations were victims of attempted or actual payments fraud in 2024? (within 5%)

What is 79%

100

FH sunset this image service in Nov of 2025

What is ARP CD ROM?

100

This service provides clients with a reconciliation of paid transactions on their account

What Partial Recon?

200

This is the time that First Horizon provides pos pay exceptions to customer’s for review?

What is 10:00 am EST or 9:00 am CST

200

This payment method is most common method of actual or attempted payments fraud?

What is checks?

200

Bulk File Statement customers receive their statements via this delivery method

What is data transmission?

200

These are the 3 avenues by which a client can submit check issues to the bank

What are Data Transmission, Check File Import, and Manual Data Entry?

300

In addition to account number and check number, this is the third criteria of validation for Positive Pay

What is Dollar Amount

300

In 2024, this percentage of organizations used checks as a form of payment (within 5 %)

What is 91%

300

This is the cost Treasury Connect’s Check Image Archive service

What is $10 per customer?

300

This is the most common reconciliation cutoff for ARP accounts

What is month end cutoff?

400

Clients can submit check issues to the bank using what 3 methods?

What is Data Transmission, File Import, and Manual Data Entry

400

This percentage of customers who experienced payments fraud were not able to recover any of the funds lost due to the fraud (within 5%)

What is 20%

400

This is the retention period for paid check images on TC for Check Image Archive?

What is 5 years?

400

The acronym ARP stands for this?

What is Account Reconciliation Program/Process?

500

This is the latest time are customers required to make a decision on positive pay suspect items?

What is 3:00 pm EST or 2:00 pm CST

500

In 2025, this is how much money did FH prevented due to pos pay/payee pos pay services (within $1MM)

What is $27,377,359.13?

500

This is the expected launch date of FH's new Image File Delivery Service

What is TBD?

500

This service provides can provide clients with a reconciliation of all of the transactions on their account

What is full reconciliation?