Communication
What is communication?
Communication is the process of exchanging information, ideas, or feelings between people
Name one type of organizational communication.
informal or formal
At what time of the day are business meetings most effective according to biorhythms?
Between 11-12 AM and 4-6 PM
Why should meetings have a time limit?
To ensure efficiency and maintain participants’ attention and etc.
Who called the communication as a luxury of people?
The French writer Antoine de Saint-Exupery
What are the three types of listeners?
Attentive, passive, and aggressive listeners
What is one way to make meetings more productive?
Setting clear objectives and time limits and etc.
How do narrow composition meetings differ from extended meetings in terms of number of participants?
- narrow composition (up to five people);
- extended (up to twenty people);
Who is the author of this quote: “Do I not destroy my enemies when I make them my friends?
Abraham Lincoln
What are the three types of meetings based on frequency?
One-time, regular, and periodic.
What are key purposes of a business meeting?
Collecting and processing information, coordinating activities, and decision-making.
How many peaks of increased efficiency does a person have during the working day?
2
How can a company improve internal communication?
By organizing regular meetings and encouraging open discussions.
What kind of listener is this? “by his behavior, closes his access to the understanding, excites negative reactions, respond aggressively”
aggressive listener
Name 3 mistakes made during the meeting.
its duration is not regulated
the established duration is not respected
meetings are too long
no breaks
there is no time limit for reports and speeches
Participants do not know how to express their thoughts concisely and clearly
What are the key purposes of meetings held by appointment?
-making decisions
- clarifying tasks for the implementation
- summing up and giving an assessment of the decisions
- operational
What’s the difference between an attentive and a passive listener?
attentive listener correctly assesses the situation, creates an atmosphere of conversation, passive listener causes apathy in the interlocutor and encourages him to evade the main ideas of the conversation
What are the two types of external factors impacting an organization?
External factors are divided into direct impact factors and indirect impact factors.
How is the cost of a meeting calculated? Write the formula.
C = (T+1) * Sav/Tav
What are external factors of direct impact?
Competition, suppliers, clients, freelancers, legal regulations, and resources