Program Staff
Staff should typically arrive this early to programs
30-60 minutes
Staff should greet guest with this on their face
Smile
To take care of the basic physical needs of guests, you should inform them of where this is
Restrooms
When writing on the registrant list, all handwriting should be this
Legible
All program staff should create a _____ atmosphere
Wecoming
It is _____ for pre-registrants to not show up to events
It's important to do this with your guests while waiting for everyone to arrive
Talk
If the event is for families/all ages, mark how many _____ and _____ attended. You can do this by adding a "c" and "a" next to their names. At the end of sign in, write out and circle how many of each.
At the start of a program, staff should be in key positions because...
It's easy for people to find the program
It's important to _____ latecomers
Welcome
Guests should talk to both the leader and _____. As the leader you can provide prompts for them to do so.
At the end of a program, all program rosters should be placed here or emailed to Jen H
Visitor Service mailbox