Apple Watch
iMac
iPad Air
iPod Touch
Apple TV
100
This can be performed on an iPhone with Apple Care+
What are diagnostics?
100
In response to this question, the Specialist replies "Apple Care may be purchased within the first year, while Apple Care+ may be purchased within 60 days upon inspection."
Do I have to buy the warranty today?
100
The time limitation imposed for the limited warranty included when you purchase a Mac, iPhone, iPad, iPod or Apple Watch.
What is one year of in store technical (Hardware + Software) and 90 days of phone support?
100
Items covered under Apple Care+ for iPhone
What are the iPhone, EarPods, power block, UBS cable and iOS software?
100
These items are covered, even after accidental damage, with Apple Care+ for the Apple Watch?
What are the watch, the band, the power adapter, the power cable and the software?
200
The amount of accidental incidents covered with Apple Care+
What is 2?
200
Jill replies to the specialist: "My son used to work for Office Max and is tech savvy, so he can fix it for me". Specialist responds: "uncertified adjustments will BLANK coverage."
What is nullify the warranty?
200
Repair and replacements delivered to your front door
What is the direct mail in support option?
200
A convenient place to visit when somethings gone wrong, where dedicated technicians will support your every step of the way. But be sure to have a reservation.
What is the Genius Bar?
200
One number to call for help
What is 1-(800) APL-CARE?
300
Quality and convenience even while you travel
What is global repair coverage?
300
Should you lose your device Apple Care will offer this solution regarding coverage.
What is a prorated refund? Full refunds are available within 14 Days of purchase.
300
The kind of support can Julio receives, from the comfort of his home, when having questions about operating Apple Hero Products?
What is Phone Support?
300
One-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, OS X, and Apple applications such as iLife and iWork.
What is complimentary telephone technical support?
300
Subcontracted and assigned to preform repairs using genuine Apple parts
What is an authorized service center?
400
Will provide both parts and labor to repair or replace the equipment due to existing damage or defect in materials or workmanship
What is Apple Care and Apple Care+?
400
Long term peace of mind with three years of security
What is Apple Care for MacBook, MacBook Pro, MacBook Air, iMac, Mac Pro and Mac Mini?
400
Often times broken devices are sent here for further evaluation and repair.
What is the depot?
400
Available in Austria, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Singapore, Switzerland, the United Kingdom, and the United States
What is Apple Care+ for iOS?
400
Designed for easy installation, these items are dispatched to your location
What are customer installable parts?
500
This website is a useful tool when locating service centers and apple stores for international customers?
500
When purchased no more than two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage, Apple will service this for free.
What is an AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule?
500
A term referred to as a replacement product that is extensively tested and every part is a genuine apple part, and comes with 90 day of warranty?
What is remanufactured aka like new?
500
Apple Care offers a great selling point to the new user because of this.
What is Apple Care is fully transferable from user to user?
500
When purchased no more than two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage, Apple will service this for free.
What is an AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule?