đź“‚ ASC General Questions
The official building and room number where the ASC is located on the main campus.
What is Marpeck 105?
The most popular service the Academic Success Center offers.
What is Writing Tutoring?
The highest level a tutor can achieve through CRLA training certification.
What is level 3?
The tutor who has received the most feedback from students this semester.
Who is Sayra?
The number of student workers from the ASC and DAE offices who will be graduating in Spring 2025.
What is 10?
Student workers should do this at the end of their last shift every week.
What is submitting timecard?
The ASC service that supports students with time management, motivation, and organization.
What is Academic Coaching?
Something tutors should always do during a session to build connection and increase student engagement.
What is using the student’s name?
Together, the ASC and DAE Office are supported by this many student workers in Spring 2025.
What is 20?
This person is graduating in Spring 2025 and plans to continue doing the same thing.
Who is Sarah?
The department that works closely with the ASC to support students with academic accommodations.
What is the Disability Access and Education (DAE) Office?
The Academic Success Center service that helps you find a quiet space to work—but it is not available on Penji.
What is MAR 106, the Study Room?
Phrases tutors should avoid saying during tutoring sessions, even if they mean well.
What is “That’s easy,” “You should know this,” or other discouraging phrases?
This student was the last addition to the ASC team in Spring 2025.
Who is Angel Espana del RĂo?
The student worker who will be leaving the ASC with a degree in Biology and experience in tutoring for Chemistry.
Who is Safaa?
The contact that any staff member or student should use if they have any questions regarding the Academic Success Center services
What is academic.success@fresno.edu?
The quickest way for students to book a tutoring appointment for the first time, especially if they have never used Penji.
What is Canvas?
The organization that sets professional development standards tutors are expected to follow.
What is the College Reading and Learning Association (CRLA)?
The name of a student worker who has been in the ASC the longest.
Who is Johnathan? (Elly, Brooke, Eryx)
The graduating tutor who is most likely to become a professor.
Who is Eryx?
The document that outlines expectations for tutor and student office assistant behavior and conduct.
What is the Handbook?
The service that offers additional online tutoring and paper drop-off 7 days a week.
What is NetTutor?
This is a tool tutors often use during sessions to help students better understand the material.
What is a whiteboard, textbook, syllabus or practice problem?
This staff member works closely with the ASC to support TUG students on Academic Probation status.
Who is Shalom?
The tutor who started out needing tutoring themselves and became one of the ASC’s go-to writing tutors.
Who is Nayeli?