operations 1
products/services
operations 2
family/friends
100

What are three additional authentication options that can prompt on CA?

1. chase notification 

2. text message

3. card info

100

what services are not available for secure checking?

1. personal checks

2. incoming/outgoing wires

3. overdraft services

100

what are three additional authentication steps that can prompt on TE?

1. chase notification

2. text message

3. scan ID

100

How old was Zacary when he was involved in his first street car race?

10 years old.

200

What are the 5 OFAC countries listed in chase answers?

1. Iran

2. Syria

3. North Korea

4. Cuba

5. regions of Ukraine

200

how can one increase their chances for getting approved for the freedom rise card if they are new to credit?

by having an available balance of at least $250 in any chase checking or savings account, or a combined balance of $250 across those accounts

200

Who can access the key box?

At least one MOD and anyone else with a KABA user

200

What is Jose's dad's ethnicity?

british

300

What do we have to fill out when performing a maintenance on a Safe Deposit box?

SDB contract card


300

For the freedom flex credit card, how much bonus money can one earn after spending $500 on purchases in the first three months from the account opening?

$200

300

What does EIV stand for?

Enterprise Image viewer

300

How old was Markha when she first tried painting?

18

400

How can you cancel a wire transfer authorization for CPC?

you can't, you have to change the limit to $0.01

400

fill in the blank: You'll get ___ back as a statement credit on purchases of food, beverages and Wi-Fi on board united operated flights when you pay with your united gateway card.

25%

400

Scenario: An elder customer's transaction history indicates she's made nine withdrawals of $20k-$75k within the past three months, totaling $681k. Withdrawals were made from different branches. Customer says she was doing renovations to her home. What must be filed? CTR, UAR, MIPL, and/or EVP referral?

UAR and EVP

400

How many siblings does JC have?

One sister

500

Scenario: a customer exchanges $11k in 20s for $11k in 100s. What must be filed? CTR, UAR, MIPL, and/or EVP referral? 

CTR

500

What is the non-relationship APY for a 2 month CD of $5k?

1.75%

500

A vulnerable customer makes a $15k withdrawal. You notice he depsoited $300k at another branch earlier today. The customer seems aware and alert, but the large deposit and withdrawals aren't normal for him. Because the transactions are unusual for him you ask questions, and he is vague in his responses. What must be filed? CTR, UAR, MIPL, and/or EVP referral? 

CTR, UAR and EVP

500

How many times has Amanda dyed her hair a different color?

11 times