Communication
Business Concepts
Financial Literacy
Technology & Security
Workplace Skills
100

The part of a business letter that includes the date.

What is the heading?

100

A partnership between two businesses to create something new.

What is a joint venture?

100

Income earned from a job in a budget.

What is salary?

100

Software commonly used to create presentations.

What is PowerPoint?

100

Treating customers respectfully without bias demonstrates this trait.

What is consideration?

200

This should be included when planning a meeting to keep it organized.

What is an agenda?

200

Businesses that sell products to other businesses are called this type.

What are trade-industry businesses?

200

Revenue minus expenses equals this.

What is profit?

200

Using strong, unique passwords helps protect this.

What is data/security?

200

Apologizing and helping solve a customer’s issue shows this mindset.

What is customer service?

300

Building on another person’s comment during a discussion is called this.

What is collaboration or building on ideas?

300

Supply and demand determine this in a market.

What is price?

300

The financial statement that shows assets, liabilities, and equity.

What is a balance sheet?

300

Software used for remote collaboration with teams.

What is groupware?

300

A leader who is willing to learn and adapt shows this trait.

What is flexibility?

400

This type of statement often causes conflict in communication.

What are “you statements”?

400

Working toward shared goals in a group is called this.

What is teamwork or interdependence?

400

Giving up something when choosing another option is called this.

What is opportunity cost?

400

Combining information from multiple programs is an advantage of this type of software.

What is integrated software?

400

Helping new employees learn their jobs is part of this process.

What is training/onboarding?

500

Professional emails should include this to explain the purpose of the message.

What is a clear subject line?

500

The main functions of management include planning, organizing, leading, and this.

What is controlling?

500

The first step in making financial decisions.

What is determining objectives/goals?

500

Shredding documents helps prevent this crime.

What is identity theft?

500

Following safety rules helps prevent this in the workplace.

What are accidents?