Automations + Processes
A customer asked for a feature to be granted to their account
Can I grant a feature to an account? (Testing or Ongoing)
I am trying to import my tasks to my task board but it seems I am hitting a limit, what is the limit of tasks I can have per board?
10000 board item limit
I want to set up a schedule for each of my teams, how do I do that?
Work Schedule
Im looking for a feature that enables you to lock certain boards or columns to prevent unauthorized changes.
Item editing permissions
What is the automation action limit on my Standard Plan?
250 actions
I imported dates from Excel to monday and it imported on a text column, how do I convert this column to a date column?
Select the 3 dot menu at the top right of your column, select "change column type", select the column you wish to change the board to
A customer asked me to assist them with their formula question on a chat, but Im not on the formula team, what do I do?
How to Pass an Interaction to the Formula Team > 1. Passing a Ticket
I am suspecting that someone has been adding users to my account without my permission, I am on the Enterprise plan so I know we have really advanced security settings. Where can I see a history of a users activity?
Audit Log in the Admin Section
The customer is asking questions about our legal and security processes, what do I do?
When and how to pass legal/ security tickets?
I would like to be able to send emails and have it appear on my monday board, possibly within updates for communication purposes, what can I do?
create updates via email
I want to be able to select multiple categories and am looking for a solution similar to the status column, but I have over 100 options, what can I use?
The DropDown Column, 500 option limit
Im looking for a feature that will prevent users from seeing items that they are not assigned to, what can I use?
Item viewing permissions, on a board level
I am a team member and a customer reached out saying they hit their automation action cycle limit because of an automation loop. What do I do?
check out this guru: How do I Grant / reset automation & integration actions? > Resetting Actions Cycle
How do I manage the notifications for users? I don't want them to receive notifications when I update things on a board
Board notifications
I am looking for a way to have an overview of the load of my team members, they can only have a certain amount of tasks per week, and I don't want them to have too many. Is there a feature that allows me to see how much of a load they are taking on?
The Workload Widget
A customer reached out claiming their admin is no longer a part of their company and they would like become the admin of the account, what should I do?
All things Admin > Users
I deleted a user on my account and now tons of automations turned off, what do I do?
Transfer automation ownership through the administration section
I want to be able to share a snippet of my board on my website, how can I do this?
Shareable Link, embed board
I created a column on one of my boards, and I want the same exact column to appear on a different board, how do I do that?
Column template
follow up question: what plan is this available on?
I am seeing that there is a user on my account with a monday.com email, and I didn't invite them... This is a huge security breach, what do I do?
Pass to advanced