The Major Management Roles
The employees look at their manager as their guide and a what?
What is Advocate?
People do things for ___ reasons, not ___?
What is Their, Yours?
Unchanging regardless of the circumstances.
A. Constancy
B. Stability
C. Consistency
D. Similar
What is Constancy?
What is Science and Art?
What was the new word Scott invented?
What is Sitsulution?
If employees are to be effective or productive in their role you must be able to ____, Accountability and Responsibility.
What is delegate?
A manager who enjoys the ___ of his employees is better able to get the most out of them.
What is Respect?
Holding or being held in high regard or esteem.
A. Advocate
B. Hero
C. Respect
D. Honor
What is Respect?
What is the most unpredictable and constantly changing ingredient known to human kind.
What is other Men/Women.
Who was the only tech of Scott's to beat Tater?
What is Dave?
You as a manager are required to accept what?
What is responsibility?
Employees do not seem to mind working hard and going above and beyond when they feel the the ___ is willing to do the same.
What is Manager?
Being able to produce the desired results with a minimum of wasted time.
A. Methodical
B. Efficient
C. Productive
D. Consistency
What is Efficient?
Dealing with people management, the major skill set of service management, however, is highly what?
What is inconsistent?
What is a place Colin worked for?
What is Lamb Weston?
What is ConAgra?
What management role provides formal and informal learning opportunities?
What is Mentor/Coach
What are the 7 qualities of an efficient manager?
What is Goal oriented, Disciplined, Self-motivated, Nose for the goal line, Trusting, Seeks input, Willing to let go?
Possessing the skills to work with others to arrive at the best possible solution.
A. Negotiator
B. Arrange
C. Advocate
D. Mentor
What is Negotiator?
What is 8?
What is the name of Scott's youngest son?
What is Bretton?
What management role is held accountable for a well defined area?
What is Position holder?
What are the 8 qualities of a respected manager?
Communicating objectives between management and employees.
A. Conduit
B. Negotiator
C. Representative
D. Advocate
What is Advocate?
The true test of an efficient manager his/her ability to what?
What is Delegate?
What is Colin's Wife's name?
What is Carrie?