Management Concepts
A system of Power and Authority
What is Management
The tier that contains boulders blocking the road
What is Beyond Span of Control
This key moves the insertion point down one line
What is the ENTER Key
Sports Cars or Buses
What are Wants and Needs
The Good and the Bad, both ugly
What is Sam
Created the Zero Defects Concept
Who is Philip B. Crosby
Direct expenses make up half of this formula
What is Gross Profit
The name of pages in Excel
What are Worksheets
A rallying call
This is a Petri Dish
What is This Classroom
This is neither a job title or position
What is Leadership
What is Technician Efficiency
This chart brings attention to one slice
What is an Exploded Pie Chart
The original Microsoft smart assistant
Who is Clippie
Click-Clack, Click-Clack
What are Tech Decks
This is placed in customer areas
What is Merchandising
This region of slides is reserved for inserts
What is a Placeholder
A business across the street
What is No Replacement for Displacement
This concept is negative but ethically ok
What is Failing
Price, Performance, Convenience, Availability, Quality
What are the Characteristics of Value
A group of formatting characteristics
What is a Style
Like Insurance
What are Extended Warranties
______,
What is Basically