Show:
Training
Marketing & Leasing
Maintenance
Safety
Safety
100

How often do you have to complete fair housing training?

1x per year 

100
This tool is used to monitor your competition and stay aware of the competitive leasing environment.
What is a Market Survey?
100
This is how often unit inspections should be done, at a minimum.
What is annually or yearly?
100

This document gives you information on chemicals such as storage, disposal, protective equipment to use, and spill-handling procedures.

What is a Safety Data Sheet or SDS?

100
The number of protected classes under Federal Fair Housing Rules.
What is 7?
200
Your facial expressions and body language make up this kind of communication.
What is non-verbal communication?
200

This important tour type allows prospects to view units from anywhere, anytimee

What is a virtual tour?

200
The purpose of this type of maintenance is designed to retain the healthy condition of equipment and prevent failure.
What is preventative maintenance?
200

When we need a ladder taller than ___ feet, an outside contractor must be used to complete the work. 

What is 20ft

200
A request for a companion animal would be an example of this.
What is a reasonable accomodation?
300

When I complete a Fair Housing/Sexual Harassment training- do I need to notify anyone?

Yes, download the certificate and send it to HRreporting@huntpacific.com as well as copy BM to confirm this was sent.

300
This type of closing technique utilizes the "not if, but when" strategy.
What is the Assumptive Close?
300

When there is an on call emergency for heating/cooling- do we always have to respond or are there situations (weather permitting) allowing us to not consider it emergent?

Yes, we always respond and come to fix the problem regardless of weather conditions. We do not wait to show up until weather hits a certain temperature.

300
Can we leave for the day if there are open emergent work orders?

No. The maintenance team has to complete all open emergencies prior to leaving even if you aren't on call. 

300

How often should we inspect shop fire extinguishers and record it on the tag?

Every month. If tag does not have space for monthly inspection- contact business manager to get new tags.

400
The responsible party for a clean and presentable property.
Who is everyone?
400

This federal law must always be considered when marketing to ensure you're not discriminating against protected classes.

What is the Fair Housing Act?

400

This maintenance technician went above and beyond and had their name mentioned in a Maintenance Review for the month of August by a resident

Who is TRYLOR (spelled that way too lol)

400

Plumbed Eyewash stations should be activated and tested how often? 

What is weekly. We should also write this on the inspection tag. 

400
This is a structural change made to an existing premises, occupied or to be occupied by a person with a disability, in order to afford such person full enjoyment of the premises.
What is a reasonable modification?
500

This is the department of the U.S. government that oversees Fair Housing issues.

What is Housing and Urban Development or HUD?

500

This common website is one of the top places renters go to find available apartments.

What is Apartments.com?

500

Any time there is property damage reported on a work order (examples- leak & mold) maintenance must 

inform manager the same day (or Monday if weekend) and complete incident report with manager.

500
Work-related injury claims and other safety issues are handled by this entity in Washington.
What is Labor and Industries?
500

When fire alarms are going off for a building, who is responsible for evacuating the building?

Who is the firefighters. We should not enter when there is an active fire.