New Retirement
What meetings should we advise members to attend?
Route 3 Route 4 and Know Your Insurance
What is the TAT for refund?
Up to 2-3 weeks
What is the highest paying annuity option?
Straight Life Annuity
What is Leahs Job title?
MSD Program Manager
How long before a member recieves a New Retiree Pension Check?
45-90 Days from Retirement Date
What is the TAT for Spanish BA Callbacks?
3-5 Business Days
What annuity option allows you to name a person, estate, organization or trust.
Term Certain Options and SLA
How long has Leah worked for ASRS?
13 Years
Assuming they are eligible for estimate checks, what happens to estimate payments when a member's retirement date is the 21st through end of the month?
They are prorated from retirement date through end of the following month
What is the TAT for a Survivor Benefit payment, for a member that was retired?
Up to 45 Calendar Days
If a member has a QDRO split on their account are they required to select a Joint and Survivor Option?
No, we follow what the QDRO states.
What are the name of both of Leah's children?
Maureen and Eric
How long does a member have to cancel their retirement?
31 Days
How does a mbr receive the PDA Payoff notification?
Via MSM
How long is the deduction last when a member selects a Level Income Adjustment
Forever
What is one of the plays Leah was in?
Godspell
For a scheduled one on one, when does the appointment team send a confirmation message to member?
2-3 days before the scheduled appointment
What is the TAT for a survivor benefit when RMD Applies?
up to 90 days to calculate retirement based on marital status & then 2-3 weeks after that for benefit packets
What is the age restriction for a member to elect 15-Year Certain annuity option?
Must be 84 or younger to elect the 15 year certain.
What is Leah's maiden last name?
Nemecek