A
Direct assertive communication is characterized by?
1 express yourself clearly
2 express oneself violently
3 communicate by signs
4 do not speak
1 express yourself clearly
1. Assertive communication is essential in our life:
A. Both personal and professional
B. Both spiritual and professional
C. Both personal and social
D. Both social and economic
A. Both personal and professional
When a customer is angry and does not agree with a company policy, what should we do?
1- Ignore it
2- Call our superior
3- Offer you an alternative solution
4- Pass to our partner
3- Offer you an alternative solution
Understanding and respecting the needs of another person is a type of ?
1 direct communication
2 empathetic communication
3 assertive communication
4 offensive communication
3 assertive communication
The statement "Assertive Communication needs to have respect and balance just from the person who is talking. So, the goal is to express yourself clearly and honestly by communicating your desires and needs without being aggressive or passive." is true or false?
A. True
B. False
B. False
What is a tip for assertive communication?
1- Listen and evaluate your way of communicating.
2-Run.
3-Listen to music.
4-Ignore it.
1- Listen and evaluate your way of communicating.
Communicating emotions in a shy way, avoiding problems, is it a form of communication?
1 direct communication
2 passive communication
3 assertive communication
4 offensive communication
3 assertive communication
Can you please give us an example of assertive communication at work place?
open response
What is a tip for assertive communication?
1-swear
2-give him a hit
3-Ignore it
4-Use body language. Remember that communication is not just verbal and keep your emotions under control.
4-Use body language. Remember that communication is not just verbal and keep your emotions under control.