Communication Skills
You do this with your eyes while listening
What is, look at the speaker?
This is another word to use in place of mad.
The tone of voice to use when speaking assertively.
Calm, appropriate, non-judgemental
a way to communicate about an issue between people by focusing on your own feelings and thoughts, rather than blaming or accusing the other person. They can help you own your reactions and connect with others on a deeper level.
What are "I" statements
What is passive communication?
When someone prioritizes the needs and feelings of someone else and not themselves. They do not stand up for themselves.
You do this with your head while listening
What is, nod or shake your head?
This word means very, very happy.
What is ecstatic or excited
This is who you focus on when speaking assertively.
What is "yourself?"
Use an I statement to tell your parents about not being able to hang out with your friends this weekend.
"I feel ______ that I cannot hang out with my friends this weekend"
"I feel ______ when I am able to spend time with friends and since I am unable to do so this weekend, I feel ______"
What is aggressive communication?
When someone comes on too strong, communicates loud and and unwilling to compromise. Authoritative, and seems disrespectful
True or False: while someone is speaking, you should be focusing on what you are going to say next.
What is false?
This is how most people feel when they don't understand what's going on.
What is "confused?"
The process of communicating non-verbally is called ___ _____.
Body language?
Use an I statement to ask for assistance in class.
"I feel frustrated/irritated/confused/unsure and need help?
What is assertive communication?
communicating in a calm, effective manner to advocate for your own needs, while also being open to and listening to others' needs/hearing their thoughts
Show you are listening by responding to this statement: I went out to eat this weekend.
What is, "What restaurant did you go to?" or "What kind of food did you eat?" etc.
This is how people often feel when they keep trying to do something, but it's not working.
What is frustrated?
Speaking assertively helps to prevent this.
Conflict, fights, misunderstandings
Use an I statement to express feelings to your boss after requesting time off and being scheduled anyways.
"I feel ______ that I am scheduled on [date] after requesting time off."
What type of communication is evident in this example?
One of your friends forgot to study for the test and asks if they can sit behind you and look at your answers. This makes you uncomfortable, but you say "okay" anyways.
Passive communication
Show you are listening by reflecting back these statements: "I did really well on my Global Quiz, and then my group came in first place in gym."
What is, "Sounds like you're having a great day!" or "Sounds like your day is going well!" etc.
This is how someone feels when they were hoping for a certain outcome, but they didn't get it.
What is disappointed?
Assertive communication shows this for yourself and others.
Respect
Express to your parents how you feel about them not trusting you.
"I feel really frustrated/angry/upset/irritated/annoyed when you don't trust me."
One of your friends had a birthday party last weekend but didn't invite you, so you ignore them while at school and spread a rumor about them.
What is aggressive communication?