AF Core Values
What are the 3 AF Core Values?
Integrity
Service Before Self
Excellence in all we do
What are the source of conflict? (Hint: there are 5)
Communication factors Ex: voting to keep or get rid of?
Structural factors (size and level of participation)
Resource interdependence
Rewards
Line-staff distinctions
What are the 5 conflict management styles?
Competing (Forcing)- Most assertiveness
Collaborating- win/win situation
Accommodating- 1 wins, 1 loses
Avoiding- Doesn't want to work with anyone
Compromising- different from collaborating. Both parties give something up
Who created the OODA Problem solving concept?
Col. John Boyd
What model is the PPSM model?
Practical Problem Solving Method. 8 steps.
What is the definition of a virtue?
a quality considered morally good or desirable
Describe sources of conflict. What's the difference between Communication factors and Structural factors?
Communication: Misunderstandings, Different view points, Different Communication styles.
Structural factors: (size and level of participation)The bigger the group the more conflict you have.
What is the difference between Accommodating and Compromising?
What are the steps in the OODA problem solving process?
1. Obeserve: Current situation/ Facts/ Known/ Unknown- “Raw information”
2. Orient: Understand your situation/ Set goals- Direct towards an object
3. Decide: Select a course of action- Choose best solution
4. Act: Put your plan into action-Apply the solution your decided on to the problem
What does SA&D stand for?
Strategic Alignment & Deployment- method to ensure everyone in the organization is working effectively toward the same goals.
How do the virtues relate to the Air Force Core Values?
Bedrock of leadership in the Air Force
Institutional values and principles of conduct
Moral framework for military activities
Fundamental and enduring
Describe sources of conflict. What is the difference between resource interdependence and rewards?
Resource interdependence: Sharing is hard. Never seems to be enough.
Expendable resources; competing over because there isn’t enough
Rewards: Increases competition
What are additional factors to take into account when selecting a conflict management style?
What are the steps in the PPSM model (8 step problem solving process)?
1. Clarify
2. Break down the problem
3. Set Improvement Targets
4. Determine Root Causes
5. Develop Countermeasures
6. See Countermeasures through
7. Confirm
8. Standardize
What are the B-SMART characteristics?
Balanced
Specific
Measurable
Attainable
Results Focused
Timely
What is the moral framework of the Air Force?
Air Force Core Values
Describe sources of conflict. What is the difference Line-staff distinctions and Structural factors (size and level of participation).
Line-staff distinctions: Different perspectives w/in the same organizations; Ex: perspective of a doctor v perspective of a nurse on what is more important.
Structural factors (size and level of participation): The bigger the group the more conflict you have
Give an example for the 3 personality behavioral factors:
Values: People don’t like their beliefs or values questioned
Perception: Bias’ affect your perception of things
Personality: Introvert v Extrovert
Compare the 8 step problem solving process to the OODA model.
OODA PPSM (8 step)
Observe Step 1 & 2
Orient Step 3 & 4
Decide Step 5
Act Step 6,7, & 8
Which of the problem solving process is geared towards a single player with limited to time, analyzing, and planning? (Hint: explains the nature of surprise)
OODA
What is the importance of the AF Core Values?
The way of life for airmen in and out of uniform
What are the personal behavior factors relating to conflict? (Hint: there's 3)
Values-
Perception-
Personality-
Give an example for the 5 sources of conflict:
Communication factors: Different Communication styles
Structural factors: The bigger the group the more conflict you have
Resource interdependence:
Expendable resources; competing over because there isn’t enough
Rewards: Increases competition
Line-staff distinctions: Perspective of a doctor v perspective of a nurse on what is more important
Contrast the APTEC model to the 8-step Problem Solving Process.
Rank each problem solving process in terms of length of time from shortest to longest.
OODA- Used when quick action is needed by a single player w/ limited time for analysis, planning, and training.
PPSM (8 Step Problem Solving Process)-
APEX-