Category 1
What is the command to delete TST 3?
TTE/T3
What is the starting command for Masterpricer?
FXD
Where do we process cancellation for a totally unused ticket?
Egencia Website, double check if the status of the ticket is R, if not launch sd_tkt.
how would we enter a negotiated rate into Amadeus
/R,U[Net fare code]
What must the status of a ticket need to be in order to process a change.
A or O
What is the pricing command for Ancillaries in Amadeus?
FXG
Where would we cancel partial used tickets?
Cancel the unused leg in Amadeus, launch Sd_tkt
what would be the availability search for a flight from LHR to ARN, in business class with British airways on December 24th.
AN24DECLHRARN/ABA/KC
Copy the error message into Service hub
What's the process when the customer asks for an offer?
1. Retrieve and transfer profile
2. Run SD_Offer
3. Run the script
4. Send script to customer in Salesforce
What is the scope of NMTTT?
-Single tst
-single passenger
-you need to use an airline credit
-you need to add a special service remark to the booking
-you can't find the exact fare online
List all pricing commands and their informative versions.
FXP-FXX
FXB-FXR
FXA (gives you FARE FAMILES, chose fxu# to select)
What pricing commands do we use for ATC and which flights are we pricing after we delete the TST?
How do i enter a frequent flier number for LH number 12213 in a booking?
FFNLH-12213
what it is the command to void a ticket in FA line 18
trdc/18 or trdc/all
Are you allowed to have mixed cabin flexibility?
Yes, if available and combinable
What command do we use to look at fare notes?
FQN
What is the command to update a name in amadeus
nu1/1lastname/first name title
When booking a LCC on the Egencia website, do we need to create a ghostshell?
No
Are negotiated rates automatically shown in Amadeus?
no, we must add the rates