Billing.
Who earns NCD on a policy?
The Main Driver.
How far in advance can you do a COA for?
30 days
If a customer says they have bought a new car what question do you have to ask them?
Are you looking to change over from the old car to the new car or set up a new policy.
When a customer is doing a COV, apart from roadside and home lead what other benefit should be offered?
GHC+
Customer has 4 years of PNCD and has one fault claim how many years would they be left with?
4 Years
What would the additional excess be for a driver between the age of 21-24?
£250
What is the name of the screen that displays the instalment charge and APR?
Payment
Name the screen that shows you if a customer is a home owner?
Policy info screen
What is the name of the Uks traffic department?
DVLA
How long does it take a customer to receive documents via the online portal?
24-48 hrs
What is the name of the discount a policy holder recieves when going claim free for a policy year?
NCD - No claim discount
What the minimum amount of years you need in order to apply PNCD?
4 years +
Describe Comp cover?
You will be Cover both vehicle in the event of an accident and you will be covered as well for F&T
What does the FCA stand for?
Financial conduct authority
Describe TPFT cover?
Will only cover the vehicle that is involved in the accident which is the TP and not yourself an yourself will be covered for F&T