SAFETY
THEFT & FRAUD
RESOURCES
POLICIES & PROCEDURES
100

This tool is located inside the stockroom door.

What is the nightlock?

100

KSR

What is Known Shortage Report?

100

The first point of contact when there is a disruption to the business.

Who is GSOC?

100

By using this fitting room procedure, you can drive sales and minimize theft.

What is Check in, Check up and Check out?

200

Also goes by CMM

What is the Crisis Management Manual?

200

Ring ring:"Hi, I work with IT and need you to test register#2 and load funds into a gift card"

What is a scam call?
200
Your HRBP

Who is Athina West?

200

Must occur BEFORE the associate clocks out.

What is a bag check?

300

Must do during an extreme act of violence.

What is Run/Hide/Fight?

300

APP that is leverage to enter KSRs, SMRs, Sensor Audits & Accident reports?

What is ThinkLp?

300

This resource is leveraged to report unethical behaviors such as theft or fraud.

What is the Ethics Hotline

300

Is used as a check in when a vendor enters your store.

What is the Visitor Sign-in Log?
400

This is our customer service safety reminders.

What is NEVER Accuse, Pursue, Touch?

400

These individuals attempt to confuse associates while handling money are the registers.

Who are Quick Change Scam Artists?

400

This document is a tool to be used for guidance in making decisions regarding disciplinary action.

What is the DTS Consistency Tool?

400

This must be entered when there is a register variance of +/-$25.

What is a Daily Out of Balance Report?

500

Contact if you need guidance or dont know what to do during any safety incident.

Who is Nathalie or Rachel?

500

These are the 3 types of losses?

What is Operational, External & Internal loss?

500

Where stores find top loss departments.

What is the Shrink Poster?

500

Count. Pull. Bag. Seal. Enter. Drop.

What is the Deposit?