MMPS
This reusable security device is commonly wrapped around high-theft items like LEGO sets over $75 and Breville appliances to deter shoplifting
The (E) in the AP C.A.S.E. model stands for EYE movement. What would a shoplifter likely be looking at to alert the AP Team of their behavior.
Cameras, colleagues, visual deterrents.
This process is completed once a month to count the merchandise in the store.
What is a CYCLE COUNT
True or False - Colleague should report any and all injuries even if minor.
TRUE
When using a ladder you should have how many points of contact?
3 Points of contact
These devices are used to protect high-value Men's and Women's outerwear over $500 during the fall season
Alpha Cables
The (C) in the Asset Protection C.A.S.E. model stands for Clothing. What types of clothing might stand out as suspicious and prompt a colleague to contact the Asset Protection Team.
Answers Accepted-
Wearing baggy clothing
Wearing out of season clothing (Ex: rain coat on dry day; no jacket on cold day)
Wrinkled shirt tails that may have resulted from a shirt being untucked (in order to conceal merchandise in a waistband)
Wearing sleeves that conceal the hands
These items are known to have metallic materials in them which cause interference with the RFID tags during cycle counts.
What is a DRESS
These colleagues typically all of the reports for customer accidents.
Asset Protection Team
In the event a fire extinguisher is used Macys colleagues are trained to use what method
P.A.S.S.
Pull, Aim, Squeeze, Sweep
Once brand specific, a policy update last year expanded protection to all items in this department over $200
What are handbags
The (A) in the Asset Protection C.A.S.E model stands for Accessories. What type of bags would stand out that a person is carrying to alert a colleague to contact the Asset Protection Team to report suspicious activity.
Answers Accepted- Booster Bag, Shopping bags from stores not located in the mall, Large empty Purse, Duffle Bags, or Garbage bags.
This report frequently used by Asset Protection and OOM comes out after the monthly cycle count to review for accuracy or tag up opportunities.
What is the RECON TOOL
This type of accident is the most type of accident.
What is a Slip, trip, or fall.
Unlike Dwight's fire drill, Macys fire safety procedures are designed to keep everyone safe. In the event of a real fire, what should colleagues do? Where do we evacuate to?