Members can receive this program up to 2 times in a 12 month period
What is KORI?
This assistance program runs from November to December
What is LiHeap Subsidy?
These should be scanned to the assistance folder
What should you do when receiving an assistance check?
These are the 3 different types of CFN
What are connect CFN, disconnected CFN, and Medical CFN?
This is Christines' favorite color
What is yellow?
KORI is an acronym for this
What is Kenergy Operation Round Up Inc?
Members only need a disconnect notice for this LiHEAP program
What is Crisis?
Contact one of these MSR's for questions about assistance
Who are Jennifer, Jill, or Kay?
This type of CFN requires that the member accept a referral to AA/PACS weatherization Program
What is a disconnected CFN?
Her birthday is June 18
Who is Christine?
True of False: MSR's can tell a member that they qualify for KORI?
What is false?
This assistance program typically runs from January to March
When is LiHeap Crisis?
United Family Services needs to be applied to this agency
What is Miscellaneous?
We can refuse additional contracts after the 30 day extension based on this
What is abuse of the CFN arrangement?
Carter and Evan belong to this person
Who is Travis?
This is the maximum amount that a member can receive for one KORI pledge?
What is $100?
This particular type of payment arrangement must be caught up by 10/31
What is a disconnected CFN?
This should be verified when applying an assistance check to an account
What is applying to the correct agency?
This type of CFN can be obtained anytime of year
What is a Medical CFN?
This famous PBS bird has a star on Hollywood's Walk of Fame
Who is Big Bird?
This agency makes the decision on a qualifying KORI event
Who are AA/PACS?
Prepay accounts have to be within this many days of disconnect to qualify for Crisis
What is 10 days?
This should always be done when adding an assistance amount to an account with a contract
What is remove the the assistance amount from they payment arrangement?
Only these people can sign for a member to get a Medical Certificate of Need
Who is a doctor, RN, or Public Health official?
Spongebob Squarepants
Who lives in a pineapple under the sea?