HIPO
Identify
When should food safety walks be completed?
A Food Safety Walk should be completed by a Manager for every shift before peak.
Do sandwiches have to be brought to boards in the special amber bin?
Toast and sandwich rolls must be brought to the Board in the toast bin
What is our hitrate goal?
3/7 days
43%
What is the fastest someone can reach HIPO ready?
60 days
True or false: As long as all positions are filled, it is fine to do dishes during peak?
How long do we have to clean a dirty table?
2 minutes
There are 50 fingers on board, none in the house. We are wrapped in drive and have 4 up front. Approximately how much bird should be working?
Approximately 100 fingers
What is the minimum time that it takes for an OM to move to ARL?
90 days
How much time should the MOD spend in the Customer facing zones, during peak?
75%
When are we required to use quality timers?
The quality timer must be used at all times for every batch of chicken fingers and fries.
What is our standard for table touches?
Every Customer must receive some sort of interaction after paying for their food
What is the final/end goal of the HIPO program?
Promotion
What do you complete a KASADA walk?
1:At the very beginning of your shift—Planning your shift
2: Just before peak—Making sure everything is ready before we get busy
3:Just after peak—Setting expectations for layover and planning the remainder of your shift
4: At the very end of your shift—Making sure everything is set and ready for the next shift
How does a manager exit the building when closing?
Closing Crewmembers must exit in pairs. The MOD should not be left in the building alone - at least one Crew should stay back with the closing MOD to set the alarm and ensure the building is locked.
What days of the week should be focus on RI?
EVERYDAY! You know your business