National Trends/ Challenges:
Personal Lines [Auto/P+C]
Definitions/Terms
Fraud: Marketplace/ Health Ins
Ethics/Compliance
100

Noun, 'a deliberate deception committed against or by an insurance company or agency for the purpose of financial gain.'

What is FRAUD?

100

TRUE or FALSE: 

Intentionally providing false information for an insurance claim is NOT fraud if no service ends up being provided?

FALSE 

100

This word describes the amount of money an insured agrees to pay under their policy, before insurance coverage applies, toward the total amount of an insured loss.

What is a DEDUCTIBLE?

100

These individuals work alongside insurance agents, but unlike agents, who sell policies from one insurance company and represent that insurer, they have access to multiple insurers and represent the customer/client to find them the best coverage.

Who are [insurance] BROKERS?

100

Neb. Rev. Stat. 44-393 identifies 5 total groups that are required to report any instance of fraud or violation of the law to the NE DOI - name two (2) groups

Answer: 1) Insurance companies, 2) agents, 3) brokers, 4) insurance solicitors, 5) any person/party with knowledge of fraud/violation

200

According to data from the National Insurance Crime Bureau (NICB), which brand of vehicle was the most stolen in 2024?

(A) Honda               C) Hyundai 

(B) Chevrolet           D) Audi

(C) Hyundai, specifically Elantra and Sonata models

200

In the auto realm, "staged-crash" rings injure or kill innocent victims and cost auto insurers billions of dollars a year. What is the most common, and hardest-to-refute "phantom injury" resulting from these staged car crashes? [Or, provide an example of this kind of injury] 

What is "SOFT-TISSUE INJURY", 

          Examples: Whiplash, back injuries, sore back

200

While fire damage would usually be covered under property insurance, if an investigation finds signs that a fire was intentionally set, it may result in a denial of coverage due to evidence of what?

What is ARSON?

200

What federal law, passed in 2010 and effective 2013, created the Health Insurance Marketplace, aka the Health Insurance Exchange?

Acronym allowed, 

BONUS POINTS for Full name 

What is the AFFORDABLE CARE ACT (ACA)?

Full Name: "Patient Protection Affordable Care Act"

200

There are multiple ways to report insurance fraud, both at the state and national level; Name two entities that accept and investigate claims of insurance fraud.

(A) National Insurance Crime Bureau (NICB)

(B) the NAIC's OFRS (Online Fraud Reporting System)

(C) Nebraska Department of Insurance's Fraud Division


300

According to the NAIC, on average, what % of every $ spent on insurance premiums does insurance fraud cost the average consumer?*

(A) 5%  (B) 20%  (C) 50%  (D) 35%

What is (B), 20%

300

'Inland Marine' insurance covers goods in transit, as well as the vehicles carrying them, but ironically does not cover transport across what?

What is WATER? or 'the ocean'

or - usually, does not cover trans-ocean cargo or vessels 

300

Commonly nicknamed "insurance for insurance companies," what is the term for the assumption by one insurance company of some or all of the risk(s) of another insurance company?

What is RE-INSURANCE?

300

Medicaid is a federal program, meaning it applies to all fifty states. What is the States' primary tool in Healthcare law enforcement? 

   i.e., name the state-level entities who investigate/enforce federal healthcare

What are "MEDICAID FRAUD CONTROL UNITS"*

*Depending on the state, these units may possess civil & criminal authority; Nebraska's MFCU investigated 13,528 complaints related to Medicaid fraud [see "links" slide for source] 

300

The mission of NE Insurance Fraud Prevention Division is to confront the problem of insurance fraud in Nebraska, in an effort to reduce the amount of premium dollars used to pay fraudulent claims. What are two ways this is accomplished?

HINT: "P.I.P." 

Answer: by prevention, investigation, and prosecution of fraudulent insurance acts in the state.

400

TRUE or FALSE: 

In the context of MedicAID, fraud committed by health-care RECIPIENTS is more of an issue than fraud committed by health-care PROVIDERS?

False* 


*according to a study from Georgetown University; link in slides

400

Hurricanes, tornadoes, floods, hail and other rough weather cause damage to homes every year, and soon builders/contractors/businesses follow. What term describes a lawful agreement which allows a contractor, insurance adjuster, or other person to "step into the shoes" (aka, negotiate and settle a claim) of an insured consumers?

What is an ASSIGNMENT OF BENEFITS, or AOB

400

Frequently abbreviated, this term describes the cost of repairing/replacing damaged property with property of the same kind, quality, and/or physical condition; or:

Replacement cost - (minus) depreciation = _____?

What is ACTUAL CASH VALUE (ACV)?

400

Commonly confused with insurance companies,  these entities provide a sort of 'health-care subscription plan,' in which the customer pays them directly in order to receive certain medical services at a lower price

What is a DISCOUNT MEDICAL PLAN ORGANIZATION?

400

This technology is relatively new, but already causing significant changes to the insurance industry, among many others. What term refers to the development of computer systems capable of performing tasks like recognizing speech, making decisions, identifying patterns, and solving problems?

Answer: Artificial intelligence (AI)

500

Cargo insurance can be taken out on 'movable property,' and a large amount of cargo is reported as lost every year. On average, how much money is estimated to be lost in cargo theft each year -?

(A) $30 million        (C) $15 million

(B) $40 million        (D) $1 trillion

What is (A) $30 million, per year

500

Which type of commercial insurance policy covers multiple motor vehicles (usually 5+), all owned by a single policyholder?

What is a FLEET POLICY?

500

What term for the willful (versus accidental) damage or destruction to another person's property has a common alias, as well as a more fun-to-say name? 

[either answer accepted]

HINT: "MM" 

What is VANDALISM, or "MALICIOUS MISCHIEF"?

500

Under the Health Insurance Portability and Accountability Act (or, HIPAA), certain data is protected as "individually identifiable health information," meaning it can be used to identify an individual or their health records. Name 2 examples of protected health information

Examples:

-individual's:

      -name                       -date of birth 

      -address                   -social security number

500

Pennsylvania's legislature recently passed a law making the use of these digitally-created false images or files to commit fraud or injury by impersonating another person a felony offense. 

HINT: example --> "voice clone"

Answer: "deepfakes"/ "false content generated by AI"