MSP
What is the second phase of the MSP?
Discovery
How many visits should a TM make each day?
6-8+
What is the name of the soft phone system the Inside Sales Dept. uses?
NICE inCONTACT
How many states do we currently write business in?
Name them.
10
AL, AZ, FL, GA, IN, MO, NE, SC, TX, VA
When was AssuranceAmerica Founded?
1998
Name all 5 stages of the MSP.
1. Opening
2. Discovering
3. Presenting
4. Closing
5. Objections
Who do you talk to when making an agency visit?
Everyone
What Salesforce tool do our Inside Sales Associates utilize to send out mass emails?
Templates
What is the name of our Rating System that agency partners use?
Webrater
What is our Biggest/Most Profitable State?
Georgia
How long does a quality visit last?
15-30 minutes
Our Inside Sales Associates call on Agencies in what state(s)?
All of them
What are the two coverages that we offer additional compensation to agents for selling?
1. AD&D
2. Roadside
What 3 states do we have Claims offices in?
1. Georgia
2. Florida
3. Texas
Name two types of questions used in the Discovery phase of the MSP?
1. Open Ended Questions
2. Closed Ended Questions
What tool do you utilize on agency visits if you need to get an answer to a question real time?
TM Chat on Microsoft Teams
What type of questions are most effective in an inside sales call?
1. Closed-Ended
Name two of the charitable organizations AssuranceAmerica partners with.
1. LAAmistad
2. The Extension
3. City of Refuge
4. New Beginnings
Who are our two founders?
1. Guy Millner
2. Bud Stumbaugh
What are the two things a LPS needs?
1. Legitimate
2. Purpose
What should you not mention during an agency visit unless prompted?
Commissions
Name 2 of the 5 type of Accounts the Inside Sales Dept. works with?
1. New Agents
2. Zero Producers
3. Never Writers
4. Low Volume Producers
5. Quality Producers
What is the next product offering AssuranceAmerica is rolling out?
Renters Insurance
What is our Company Motto?
"We are Direct, Results Driven, and Dedicated to the Success of Our Business and Each Other."