Other Services
That’s Not Work Related!
Service Fees
Making a Claim
5G + VHDP
100

A VHDP customer gets this amount of in-home visits free every twelve months

Two

100

A flock of crows is called this ominous-sounding name

A “murder”

100

A customer can expect to pay this service fee for a valid gaming console claim

$99

100

These two claim—filing methods make it as simple and convenient as possible for the customer to have their tech repaired, replaced, or reimbursed

Over the phone 24/7 or on Asurion’s website

100

The Verizon Home Internet Gateway has this number of Ethernet ports.

2 (unless you are an old man and got your gateway five years ago and somehow magically have five)

200

VHDP customers receive these FOUR additional services at UBIF (uBreakiFix)

Data transfer, virus removal, device tune-ups, and recycling of home tech

200

This fruit has more genes than humans

Banana

200

A customer can expect to pay this service fee for a valid advanced gaming controller claim

$0

200

LCD, plasma, and LED/OLED TVs are not covered by this reason for making a claim

Cracked screen/ADH (Accidental Damage from Handling)

200

A home internet “gateway” takes the place of these two networking devices

Modem & router

300

These THREE devices qualify for UBIF (uBreakiFix)‘s tune up/cleaning service

(Most) laptops, tablets, and gaming consoles

300

Octopuses have this many hearts

Three


300

A customer can expect to pay this service fee for a valid robotic mop claim

$99

300

When would a Router, Modem, or Audio/Video Streaming Device not be covered by VHDP?

When it is Verizon-branded

300

A customer has this long to activate their 5G gateway

14 days

400

When a rep goes out for a mounting of a customer’s TV, they often do this to make everything look neat once the TV is mounted

Hide the cords using cord-hider strips

400

This is the only letter that does not appear in any U.S. state name


“Q”

400

A customer can expect to pay this service fee for a valid smart blood pressure monitor, EKG monitor, or pulse oximeter ADH (Accidental Damage from Handling) claim

$0

400

True or false: VHDP covers smart window blinds and shades

False

400

A Verizon customer who does not have a connected line and has not signed up for autopay/paper-free billing pays one of these two amounts for 5G Home Internet

$70 for 5G Home or $90 for 5G Home Plus

500

While data transfer support for home devices is free over the phone, it costs this much to have a data transfer service completed in person at a physical UBIF (uBreakiFix) location

$75 (Note: This is free for HTP customers)

500

The Eiffel Tower grows taller in the summer because of this


Heat expansion

500

A customer can expect to pay this service fee for a valid smart door lock claim

$49

500

While the maximum service fee remains $99 for VHDP, with Best Buy’s “comparable” “TotalTech“ plan, you could expect to pay any one of these amounts depending on the item

$9, $15, $29, $49, $69, $79, $99, or $299

500

VHDP customers normally pay $49 each time they use this service but customers who have signed up for both 5G and VHDP get an unlimited amount for free

Home installation