Compliance & Deadlines
This is the required time frame to enter a case note after contact.
What is 24 hours?
This approach focuses on repairing harm instead of punishment in the justice system.
What is Restorative Justice?
This issue is present in the note: "Met with client. Everything is good."
What is lack of detail and specificity?
A case manager writes a note based on what “usually happens” during visits rather than what occurred in that specific interaction. This issue is present.
What is falsified or inaccurate documentation?
Finish the sentence, "If it's not documented..."
What is "it didn't happen"?
This is required weekly to provide updates to DJJ and Leads.
What are weekly progress reports?
This role assigns referrals and determines supervision levels.
What is the DAC?
Calandar shows a home visit, but no documentation exists in MyEvolv. This issue is present.
What is a compliance gap?
A school shares information freely and assumes you can do the same, but no ROI is signed. This is your ethical responsibility.
What is do not disclose information without proper authorization?
This is the unofficial case manager catchphrase when things get busy.
What is "I'll put it in later"?
These forms must be completed at intake to allow communication with outside entities.
What are ROI's?
These are two types of required weekly contacts for ATD partcipates.
What are home visits and phone contacts?
A home visit was completed, but no follow up or next steps are documented. This issue is present.
What is missing intervention/ outcome?
A case manager completes tasks for a client instead of guiding them to do it themselves. This issue is present.
What is creating dependency?
This is a behavior that strengthens overall team performance.
What is reliability/consistency/ communication?
These two assessments are used based on age to determine client needs following intake.
What are the GAIN assessment and Psychosocial assessment?
This is the key difference between restorative justice and traditional justice systems.
What is focusing on repair and solutions instead of punishment?
All required contacts were completed, but none were documented. What is the issue.
What is non-compliance?
A case manager provides personal financial assistance to a client to “help them out.” This is the primary ethical concern.
What is creating a dual relationship and boundary crossing?
Your calendar says "free all day"... but you swear you been busy. This is the problem.
What is not updating your calander accurately?
This sequence outlines the correct progression of an ATD case, ensuring compliance from initial contact through discharge.
What is intake meeting -> assessment -> case plan -> case plan reviews (monitoring) -> closing?
This is the approximate reduction in recidivism for youth participating in this program.
What is 50%?
A youth is consistently non-compliant, but there is no documentation of communication with DJJ or a supervisor. This issue is present.
What is failure to escalate/report concerns?
A case manager follows or interacts with a client on social media during an active case. This issue is present.
What is a boundary violation?
This is the fastest way to stress your supervisor out..
What is missing documentation, missed contacts or no communication?