Junior Level
The current version of our Full Touch process document.
What is Version 2.7?
The person doing Full touch/First Touch.
What is First Touch/Full Touch Tiger?
Taking ownership of the application.
Adding this note "ATTENTION LOAN EXPERT, POTENTIAL ISSUE WITH CREDIT NON-DISCLOSURE, INVESTIGATE".
What is there's an undisclosed debt or if you’re finding it hard to cross-reference debts between SF & the credit report or something doesn’t seem correct.
The name of the field in the Edit Application Details where we put the combined Loan purpose and Product Name
What is Overall Loan Purpose?
The location of the budget surplus.
What is in the Application Overview tab in Serviceability Information?
Location of DTI.
What is in the SOP at the top right?
The three files appearing in DP3 for each applicant.
What is Equifax Apply, ID Matrix, and Fraud Check?
A foreseeable changes
What is pregnancy, inheritance, job promotion, long absence leaves, etc.?
The name of the green button with the black hammer in Salesforce
What is Proceed to Bureau Check or Bureau Check?
It is DTI.
What is Debt to Income Ratio?
It is SOP.
What is Statement of Position?
Last step on first touch as per the process document
What is removing yourself as the primary credit officer?
It is Cash out.
What is the money requested on top of the home loan amount for personal use?
Is it CCR.
It is HEM.
What is Household Expenditure Measure?
The DP3 code for PEP.
What is PR_101
Sending application to remaining.
What is referred based on bureau score, and LVR breach?
Situational:
When do we ask an applicant about his/her credit enquiries?
When the enquiry is less than 12 months and it does not apply as either closed/open on CCR.
Situational:
When a customer has directorship and the company name is the same as his full-time employment, what do you do?
What is...
- You check in Veda for a company search and see if he has shares in the bottom part of the document, if yes then you treat him as seld-employmed and request 2 Personal Tax Return with Notice Of Assessment. But if he has no share, then no action to change and leave notes for it.
- If there's no company search, just note your findings.
The subject on our first touch email.
What is "Thank you for your Athena home loan application"?
Applications need for First Touch. (5 answers)
What is Salesforce, Ezidox, DP3, Front, Corelogic
When do we start the count in the 12 months for credit enquiries?
12 months as per application date
0r
12 months as per your date of process?
What is 12 months as per application date?
Is it RHI.
What is Repayment History Information?
Getting the Owner Occupied Security Value.
What is in the Security Tab as "Customer Estimated Value"?