Service, Payment & Bulky
What is the WO type for a bulky WO
B
What kind of work order do you enter when a commercial customer is seeking to cancel
Site Survey
What sizes do we have available for temp services
3yd, 10yd, 20yd, 30yd, 40yd
What is the sz/cg code for an additional 96gl Trash barrel?
90 TA
This is the most common cause of office injuries and can be prevented by keeping walkways clear and cleaning spills.
slips, trips, and falls
Under description of service for a bulky request, what information is needed
Charge Code, Location, Description of items
Who is responsible for finalizing a set up on a Recycla new account
RC
What does needing diversion on a C&D load mean
City requires project to show proof the material disposed of was recycled
What "Ty" (type) should the service lines have when an account is canceled and pending barrel removal?
Z
Adjusting your chair, monitor, and wrist position helps prevent this type of workplace strain.
poor ergonomics (or ergonomic injury)
During any call, what are the services we offer the customer?
Auto Pay/Paperless Billing
How long do you wait before removing a bin on a unit property
7 Days
How many pounds are in a ton
2,000
When starting a new account what 3 dates must match
Start, Billing Start & Proration
Overloading outlets or using damaged cords can increase the risk of this dangerous hazard.
electrical fires
What is the rate for an open market bulky
$50.00 per item
How often are commercial bin customers billed
Monthly
What skill do you transfer a Recycla area customer looking to rent a roll off for C&D material
Open Temp
City of Monrovia - what percent of all active base charges from the services tab make up the AB1826 Org Recycling Program Fee?
0.15
in an emergency, employees should already know these paths to safely exit the building
evacuation routes
If OBC shows service complete and customer calls in to report service was missed what WO do you enter
DCI Dispute
At what aging does a commercial account go on stop
60 day
When is a deposit required when renting a roll off
Haul + dump city
When processing a cc refund for a closed account, less than $500, what are the 2 notepad codes we are to use for this cc refund
CR$ and CRREV
Keeping your desk and workspace organized helps prevent this type of hazard caused by falling or misplaced items
workplace hazards (or tripping/falling hazards)