Who is Chelsea and Sandy
The newest member of the VOB team
The number of times we attempt to leave a voicemail
What is two
The year PSHB went into effect
Diagnosis needed to be prescribed Ozempic and Mounjaro
What is Diabetes?
Deadline for the Initial Medicare Enrollment Period
What is 7 months
The number of FSAC's on Field Service team
What is 21?
Who is Sheridan
Name the locations where you can find a member on the do not call list
What is FEP Direct/M360 and Salesforce
Enrollment code for PSHB Blue Standard self + one
What is 33F
Name the FEHB plan no longer offered MPDP eligible members
What is Blue Focus
Plan name offering $800 MRA
What is Blue Basic Option
Name the landing page for the Wellness Wednesday Webcasts
What is anthemfed.com or Online Health Center
Nickelodeon Slime Survivor
Who is Rachael Stevens
Name the section of the Dashboard where you should be looking and actively working on every day
What is the Past Events Activity Type = F/U Needed
Deductible for PSHB Blue Focus Self + Family
What is $1,500
Name the four types of care a member can receive through Teladoc
What is a General Physician, Dermatologist, Diet and Nutritional Counseling and Mental Health
Urgent Care / 24/7 Care also acceptable
The MPDP Tier for GLP-1's
What is Tier 2
Name the account service coordinators for Kim Corlew and Andrew Sinclair
Who is Elise Newmann and Sam Douston
Leader in touchpoints for 2025
Who is Ed Guzman
Name the folder where you can find the Initial Pipeline and Spoke with Report
What is $0
Copayment for an x-ray under FEHB Blue Basic
How much is $75
Name one of the five coverages Medicare doesn't cover
Hearing Aids, Routine Foot Care, Dental, Acupuncture and Overseas Coverage
Name the Wellness Nurse in Kentucky/Indiana
Jessica Thomas
Baby Valerie's Grandfather
Who is Robert Dacus
Name the person who makes changes/updates to Salesforce
Who is Norman Moore
What is 35%
Name the claim form used for non-covered drugs
What is a formulary exception form
The percentage a non-participating Medicare provider can charge members over 65
What is 115% (Page 148 - 149 in Brochure)