Dress Up
What do you call the part of proper dressing where one stands or sits proudly and avoids slouching?
Posture
Name one of the things we must do when meeting someone for the first time.
Smile, give a firm handshake, make eye contact, repeat AND remember their name
Use this email field to include people as a courtesy. They are not expected to respond.
CC / Carbon Copy
In the context of work, when in doubt, ___.
(What should you do?)
ask questions
According to the button rule, how many coat buttons should be done when standing up?
At least two
How do we show that we are listening intently to another person?
Eye contact, responsive body language, not interrupting unless given permission
How many exclamations points in a sentence is considered professional?
At most 1
You are walking around the office and see some people who look familiar, and people whom you know. What should you do?
Acknowledge their presence by saying hello or smiling and nodding at them.
Most companies prefer this attire to remain professional while letting employees feel relaxed
Business Casual
Where is a good place for a 1:1 meeting or private conversation?
In a meeting room or office with a closed door
Always - Sometimes - Never. It's okay to use shortened words and acronyms when sending messages (SMS, MS Teams, etc.).
Sometimes
True or False. Ripped jeans are appropriate for business casual and business professional attire.
False
What should we do if we notice someone got interrupted while speaking?
With proper timing, ask the person to continue what they want to say.
It is a considerate act that should be done before calling someone.
Text first
What should you do if you are unsure of the attire for any engagement?
Ask, or overdress
This is a great way of showing the other person that you listened well and understood what they said.
Clue: Waiters do this before punching your orders.
Mirroring or repeating back
This button must be used carefully. If excessively used, we risk spamming others and losing our recipients' interest.
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