What is the trade in value range for an iPhone 12 in good condition?
What is $35-$129?
What does EDM mean?
E = Exclusive
D = distribution
M = model
How much bill credit do you get for an upgrade in costco?
What is $50?
Why do we start from entry level?
What is our entire goal to have someone starting from entry level is that the future managers can actual relate and empathize with entry level reps because they’ve done it before
If someone says “I’m not interested”, what’s one polite response?
Trade ins are promoted because they save customers money while keeping them in this AT&T cycle
What is upgrading?
This step of the sales process is crucial to do at the height of impulse.
What is the close?
Can you still use the costco gift card if you cancel the service within 90 days?
What is yes?
In MTP, Payroll and scheduling fall under which role?
What is Assistant Director?
If a customer worries about signal strength, what coverage fact can you highlight?
What is AT&T built new towers and has the best 5G?
What is the minimum iphone age eligible for trade in at AT&T?
What is iPhone SE 2nd gen?
What is an effective way to validate a customer’s concern during the objection phase?
What is rehash all the “wow” factors remind them of the benefits
What 3 things qualify you to be able to be reimbursed by AT&T?
What is at least 4 installments into phone (120 days), Has to be a ported number, Final bill from previous carrier?
What is an additional bonus paid out from client to a manager for promoting someone else into management?
A customer is concerned about money what can you remind them of?
What is $100 costco gift cards?
What is the cheapest tiered offer out of Apple, Samsung and Google?
A16
Why does the system stress “keep it short and simple” instead of “long and lengthy”?
What is Longer talk lowers impulse; shorter builds impulse?
What promotions do you get for adding a new number to an existing AT&T?
What is $100 costco gift card $100 bill credit (2.78 over 36 months)
Why direct marketing?
What is it is proven to work and we bridge the gap between the client and customer giving clients qualified customers
The three steps of handling objections are Agree, Ignore and this.
What is Reclose?
What is the trade in vale of a CRACKED S24ultra?
What is $1000?
In the 4 pillars of an owner, what does accountability mean?
What is doing what’s right when no one is watching?
What does insurance cover?
What is unlimited screen repair, battery replacement, and if you lose the phone you pay a $275 deductible?
Why do we have atmo?
What is because we are training to actually run a branch and atmo is where the development happens and where we can practice and learn.
What should you do after addressing an objection to keep the sale moving?
What is assume the yes and reclose?