Pixar
The first Pixar feature film
What is Toy Story?
I would use TSR when my customer is having this type of issue
What is a network issue?
The customer's pin can be this amount of numbers
What is the 4 to 8?
in place of microcell, ATT and other companies are utilizing this
What is Wi-Fi calling?
When Michael was little, he was a part of this group created by his father in Gary, Indiana
What is the Jackson 5?
This sequel film about Woody and Buzz was the first animated film to gross over one billion dollars at the box office
What is Toy Story 3?
I can open TSR from this tool, which is what I use to verify the customer
What is Clarify?
Only this person can reset the pin through us
What is the account owner?
ATT unlimited Extra plan allows for this much data usage before slowing speeds during busy times
What is 50 GB?
Michael Jackson is regarded as this moniker, showing his "reign" over the music industry
What is the King of Pop?
Their most recent film starred Jamie Foxx as a musician who teaches another "person" about life.
What is Soul?
TSR is going to check this to see if it matches what we have in our system. It's like a SSN for your phone
What is the IMEI?
Once validated, Clarify brings up this, which gives us more information about the account
What is Customer Snapshot?
This website give us information and user guides, which is most commonly used for things that we don't have emulators for.
What is ATT Support page?
Michael's sixth album boasts seven top-ten singles and is the best selling album of all-time.
What is Thriller?
Toy Story 3 and this film which has a crushing beginning, are the only Pixar Films that have been nominated for Best Picture at the Oscars
What is Up?
If we finish all steps in TSR without a resolution, it creates this.
What is a trouble ticket?
Once you are finished with an account, you must do this before moving on to the next one
What is close the account?
Customers can use this app to make changes to theri account, since we are not allowed to do so
What is the myATT app?
At Motown 25: Yesterday, Today, Forever, Michael debuted this dance, which he would become synonymous with.
What is the Moonwalk
This movie was among the first three to ever be nominated for best animated feature film in 2001, ultimately losing to Shrek
What is Monsters Inc?
A customer would need to have this in order for us to troubleshoot
What is the phone?
This particular method of verification, when resetting a passcode, is not to be used.
What is the SSN?
DAILY DOUBLE!!!!!!!!
What is a sim card?
This Beatles artist was the first feature on one of Michael's albums, when he recorded "The Girl is Mine" in 1982
Who is Paul McCartney?