Phones
HTC
Sense
Did You Know
Customer
100
Which one of our WP7 devices has a 4.3" screen?
HD7S
100
What is HTC's tagline / philosophy? A. Make it Mine B. Quietly Brilliant C. No Matter What You Say, We're Gonna Get Our Way!
B. Quietly Brilliant
100
Name 3 features / functionality of HTC's polite ringer...What does it do while the phone's ringing?
Flip to Mute...Quiet On Pick Up...Purse / Pocket Ringer
100
This phone is the only one on the AT&T network currently running the latest version of Android (2.3)...
HTC Status
100
A customer is used to carrying devices like the blackberry, but is curious about the HTC Status. Explain how they may enjoy the Status...
It still has the qwerty keyboard but it also allows you to experience the world or android. It has the same great features as the HTC Inspire and added customization with HTC's HTC Sense. It also comes with a front facing camera for video chat, and a 5MP camera with flash. And an internet that gives you real web browsing.
200
Besides the Facebook Share Button, name 3 WOW factors of the Status...
Video Chat -- Gingerbread -- 5MP camera w/ Flash -- Flash viewing on the internet -- touchscreen w/a qwerty keyboard -- the latest version of Sense which gives even more customization
200
What year was HTC founded? A. 1997 B. 2000 C. 2007
A. 1997
200
What is the name of the feature that can program a customer's touch for accurate typing?
Calibration (Tool)
200
True or False --> You can download an iTunes library on both our android devices and WP7 devices?
True
200
A customer is purchasing the Inspire and it's their first android device...Name 3 steps you should show to prevent them from returning later with more questions or frustrations...
Quickly teach them how to add and remove a widget / app -- After adding accounts going into Accounts & Sync and change social media settings to once a day and/or update upon open -- Calibrate their screen to program their touch -- Show them how to use voice to text and where to find all the voice commands -- Change the speech rate if it's not working for them
300
Which one of our phones has DLNA technology built in to wirelessly share data?
HTC Inspire
300
What does HTC stand for?
H.T. Chou (our founder)...then was known as High Tech Computers...now it's just HTC.
300
HTC Sense is created by our designers and engineers following 3 design philosophies...what are they?
Make it Mine -- Stay Close -- Discover the Unexpected
300
Name 4 voice commands that you can use on our android devices...
Call -- Text -- Navigate -- Map of -- Listen to -- Note to Self
300
A business customer comes in, and you can tell that they live a really busy life -- they mention that they like keeping up with friends, email, social media, and entertainment. How would the HD7S or Surround benefit them?
It seamlessly takes all of your accounts and people into hubs to help you view it quicker and easier than before. WP7 saves you 25% of the time spent navigating through other phones, while efficiently putting things together. The more accounts you add to your device, the more you'll notice it's seamlessness. It also allows you to watch Netflix, listen to Zune or music downloaded to your computer (iTunes etc), and great Twitter and FB apps!