Show:
Resources
Customer Offers
MST
Back Office
Integrated Selling
100
This URL gives retailers and sales personnel access to a variety of selling tools to assist in selling DIRECTV, Broadband and Mobility.
What is mst.att.com
100
AT&T Unlimited Plus is ____ per month (single line) and includes free ____ and ____ off a customer's DIRECTV bill for life.
What are $90, HBO and $15
100
This tab allows the user to calculate the customers monthly charges for their Mobility Hardware.
What is Next Calculator.
100
Dealers must first obtain this to become eligible to enter orders through Back Office?
What is ATTUID
100
Touted as the #1 resource for dealers and sales reps in pitching an AT&T Integrated Solution.
What is MST
200
A website where dealers, sales reps and distributor personnel can go to train on all aspects of AT&T, DIRECTV, Broadband and Mobility?
What is salestraining.directv.com
200
AT&T Unlimited Plus Family is ____ per month for __ lines but a customer can add up to ___ additional lines for ___ per month each.
What is $145, 2, 8, $20
200
This tab in MST shows all AT&T customer offers broken down by segment and market.
What is the Promotions Tab
200
What two steps must a dealer complete to become Back Office eligible?
What are Wireless Training and Attestation
200
In an Integrated Sale, what are the (3) key factors that should be incorporated in the pitch?
What are Wants, Interests and Needs
300
A checklist developed to assist dealers (non OPUS) through the AT&T Mobility Order Entry Process.
What is Back Office Checklist
300
Unlimited Choice includes HBO and a $15 per month bill credit on this DIRECTV platform.
What is DIRECTV NOW
300
For the tool BST, what does the acronym stand for?
What is Business Sales Tool
300
What number should dealers call to place Mobility Orders?
What is 800-797-3520
300
Name the three types of Closes that are most effective in the Integrated Sales Approach
What are Direct, Assumptive and Alternate
400
The website contains resources and information for dealers and distributor personnel including, but not limited to the Marketing Center.
What is MyCSP
400
Mobile Share Flex allows the customer to customize a plan based on their usage of this.
What is Data
400
This tool allows the user to determine the customer's monthly mobility bill.
What is Rate Plan Calculator
400
What three pieces of information must a dealer provide Back Office to initiate an order?
What is ATTUID, 5-digiit Dealer Code and a Call Back Number
400
During an Integrated Sale, a sales rep should build the _______ from the beginning.
What is Bundle
500
The number dealers call if they are experiencing issues entering orders in OPUS.
What is 844-343-9499; Conference ID 7915806
500
This plan(s) includes a 10GB Mobility Hot Spot.
What are AT&T Unlimited Plans
500
This tool is useful in pitching an integrated sale in that it can estimate a customer's monthly bill of all services.
What is Bundle Calculator
500
In order to port an existing number, what 4 pieces of information must the dealer/customer have ready for the Back Office Rep?
What is Name of Current Provider, Account Number with Current Provider, Phone Number(s) to be Ported and Current Account Passcode or PIN.
500
This tool can help determine what AT&T Services are available at a customer's address
What is Local Market Tool