systems
what system do we use for se ?
BOCRIS
WHAT IS THE BLCA IN AFL ?
35$ PER LINE
WHAT IS A AMA?
AT&T MOBILE APP
WHAT IS BLOOPY USED FOR?
DSL INTERNET SERVICES
SYSTEM WE USE TO PROCESS MOBILITY ?
OPUS
WHAT IS THE SYSTEM WE USE FOR SW REGION?
DASHBOARD
IF I PLACE A CX INTO THE SAVE-A-LINE PLAN WHAT IS THE CREDIT THAT THEY GET WITH THEIR LOCAL CALLING PLAN?
12.00$ CR
THIS BACKS UP YOUR FILES AND DATA
BACK UP AND GO TECH SUP 360
if a customer doesn't qualify for uverse? what other types of int can I offer?
DSL , FIXED WIRELESS, WIRELESS INT BOX
TRUE OR FALSE: WE HAVE TO RUN THE CX CREDIT EVERY TIME IN ORDER TO PROCESS A MOBILITY DEVICE
TRUE
WHAT IS THE SYSTEM WE USE TO LOCATE AN ACCOUNT WE CAN NOT FIND OR PULL UP?
ACCOUNT LOCATOR
WHAT PLAN IS 55$ PER LINE - MTM
ASSURANCE
WALKIE TALKIE - DOWNLOAD APP ON PHONE TO COMMUNICATE W CX IN OR OUTSIDE THE FIELD.
HOW DO WE AUTH AN UVERSE ACCT? 3 WAYS.
1. PASSWORD
2. SECURITY QUESTION
3. CBR
WHAT IS ANOTHER WORD FOR SMARTPHONES, TABLETS,ETC..
INTEGRATED DEVICE
UVERSE/INT SYSTEM ?
LSCRM
HOW MUCH WOULD 2 BUSINESS LINES ON A BLCA SE PLAN , W/LD BE W/ SAL CR?
WHAT IS THE IS THE PLAN CALLED WHEN AT&t WEBSITE SOLUTIONS CAN BUILD YOUR WEBSITE FOR YOU?
BUILD IT FOR ME
CAN WE WAIVE AN INSTALL FEE FOR A BRAND NEW CX?
NO
CAN THE CX PAY OUT THE DEVICE OVER THE PHONE?
NO , HAVE TO RECIEVE THE FIRST MONTHS BILL
CALCULATE SMARTPHONES AND OTHER SERVICES?
RATE PLAN CALCULATOR
WHAT IS THE MRC OF AFL PLAN WITH 4 LINES, TOLL FREE NUMBER, AND INTERNATION STANDARD PLAN?
BONUS POINTS
500
WHAT IS THE OTHER OPTION BESIDES PAYING THE FULL 99.00$ INSTALL FEE?
DIVIDE INTO THE FIRST 3 MONTHS OF BILLING CYCLE. EX: 33.00$ FOR THE FIRST 3 MONTHS
WHAT DOES EVERY CX NEED TO KNOW BEFORE WE START A MOBILITY ORDER?
WE NEED TAX ID OR SSN
CX NEEDS ACCESS TO EMAIL FOR ACCEPTANCE CODE
CX NEEDS ACCESS TO INTERNET TO AGREE TO TERMS AND CONDITIONS.