Show:
Communication
3 V's & B
Social Skills
Key Points
100
The most basic communication strategy.
What is Attending Behavior?
100
If you are going to talk to people, look at them.
What is visual/eye contact?
100
Term that summarizes the method and goal of social skills training
What is training as treatment?
100
Your attention should always be on the _______ not on yourself.
What is client?
200
Attending behavior is the first interviewing skill of this model.
What is microskills hierarchy?
200
Think of how many ways you can say “I am really interested in what you have to say” just by altering your vocal tone and speech rate.
What is vocal qualities?
200
Practicing the skill with the client so they may use it in their daily lives.
What is role-playing?
200
This is vital in all human interactions.
What is attending?
300
The four central dimensions of attending behavior.
What is visual/eye contact, vocal qualities, verbal tracking, and body language?
300
This should be attentive and genuine.
What is body language?
300
This could help the client to cause less disruptions.
What is a child with Attention Deficit Disorder?
300
This is sometimes the most useful technique in helping a client.
What is silence?
400
Smiling, listening, and a respectful understanding vocal tone help work through these differences.
What is multicultural differences?
400
You should not change the subject the client wants to talk about.
What is verbal tracking?
400
Teaching social skills to this type of person can help them become socially outgoing.
What is a shy person?
400
This is the core of communication, connecting, and caring.
What is listening?
500
When a client is continually talking about negative things, this is a useful technique.
What is intentional nonattending?
500
Using facilitative, encouraging gestures while facing the client with an expressive face.
What is body language?
500
By teaching social skills, and helping them generalize the skills, this impacts the client's __________.
What is daily life?
500
The three steps to becoming a great listener.
What is stop, look, and listen?