History
The phone service used prior to Twilio
What is Aircall?
Sharing candid feedback
What is 'be transparent to a fault'?
Amount of revenue earned in 2022
What is $6.2 million dollars?
The three E's
What is empathy, efficiency, and expertise?
This person used to ride a motorcycle
Who is Jackson Filas?
The company’s reason for being
What is the mission of Atticus?
Building something new or improving on an existing process
What is 'old mouse traps, new jet packs'?
Current Trustpilot review score
What is a 4.9 review score?
This growth rate of the CX team in the last 2 years
What is double the team size or 2x yearly?
This person was a business journalist
Who is Sarah Aitchison?
The founding year of Atticus
What is 2018?
What is 'do right by clients'?
The amount of lifetime benefits clients will receive as of Dec. 2022
What is $1 billion dollars?
Team names were inspired by this
What is To Kill a Mockingbird?
The number of ex-teachers on the team
What is seven? (Daniel, Daniel, Anaí, Kat, Rachel, Chris, Lelosa)
This monumental document was revealed in October 2022
What is the Atticus values and mission statement?
Stepping in to support a colleague
What is 'one team one dream'?
The number of clients retained in 2022
What is 15,000 clients?
The number of languages spoken by the team
What is five? (Spanish, Russian, Portugese, Mandarin, Cantonese)
The two most common enneagram types on the CX team
What is six and two?
The mission of Atticus
What is "To tear down barriers between people in crisis and the aid they need"
Project failure that results in learnings and future success
What is 'fall hard, bounce high'?
Average number of retainers in June, July, and Aug. 2023
What is 1800 retainers?
The number of states the CX team spans
What is twelve? (AZ, CA, MA, TX, NC, SC, OR, NY, WI, ME, DC, LA)
These 2 CX members have been in a band
Who is Daniel Mills and Savo?